Senior Backend Engineer (Platform)

Posted Yesterday
Hiring Remotely in Georgia, USA
Remote
Senior level
Artificial Intelligence • Information Technology • Cybersecurity
The Role
Develop and maintain a scalable internal LLM agent framework, including backend services, APIs, databases, integrations, observability, reliability, and parallel processing. Build automated LLM evaluation pipelines, adapt the framework for customer use cases, and collaborate with ML/NLP teams. The role requires strong production Python experience, async programming expertise, cross-service debugging, product judgment, and adaptability in a fully remote European team.
Summary Generated by Built In
Description

We are now expanding our team and are looking for a skilled, goal-oriented backend developer to help us grow. You'll work on services, APIs, databases, and integrations with external systems, collaborating closely with a small, hands-on, technically strong team that moves fast and makes decisions without unnecessary bureaucracy.

Requirements
  • 6+ years of production experience with Python
  • At least 2 years of hands-on experience with async Python (FastAPI, aiohttp, or similar frameworks) in production
  • Ability to debug issues across service boundaries
  • Strong product mindset, understanding the "why" behind requests and making technical decisions that align with product and business goals.
  • Able to navigate ambiguity, adapt quickly to changing priorities, and deliver results despite evolving requirements and limited upfront specifications.
  • Open to using AI tools in daily development and troubleshooting


Nice to have:

  • Experience with AI Tracing Tools like LangSmith
Responsibilities
  • Develop and maintain the internal LLM agent framework with focus on scalability, processing, and parallelism
  • Ensure system observability and reliability using metrics, tracing and monitoring tools
  • Adapt the framework for specific customer use cases and collaborate closely with ML/NLP teams
  • Build and support automated LLM evaluation pipelines
  • Design backend services using Python () and modern cloud-native architecture.
What we offer
  • The team has built award-winning AI products for tech corporations: devices, voice assistants, products that are actually in the world
  • Cutting-edge tech stack: Speech Technologies, NLP, Generative AI (LLMs, diffusion models), voice-first agentic architecture with privacy-first and on-premises deployment
  • High engineering bar and real ownership: the team cares about what actually works in production, not what looks good in a demo, and you'll see the impact of your work directly
  • Fast career progression: a senior-heavy team and a high volume of real problems means you grow faster than you would anywhere else
  • Startup pace with enterprise stability: real clients, real revenue, no bureaucracy
  • Fully remote across Europe
  • 21 vacation days + public holidays + 5 sick days
  • Private English lessons via Preply
  • Company-paid subscriptions to top AI tools (ChatGPT, Claude, Cursor, and others)

Skills Required

  • 6+ years of production experience with Python
  • At least 2 years of hands-on production experience with async Python, such as FastAPI or aiohttp
  • Ability to debug issues across service boundaries
  • Strong product mindset and ability to align technical decisions with product and business goals
  • Ability to navigate ambiguity, adapt to changing priorities, and deliver with limited upfront specifications
  • Openness to using AI tools in daily development and troubleshooting
  • Experience with AI tracing tools such as LangSmith

Acclaim AI Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Acclaim AI and has not been reviewed or approved by Acclaim AI.

  • Parental & Family Support — Parental leave is explicitly listed on the company’s Wellfound profile. Feedback suggests family support is part of the baseline perks communicated publicly.
  • Leave & Time Off Breadth — Generous vacation is highlighted on Wellfound. This points to broader time-off flexibility typical of startup-style packages.
  • Wellbeing & Lifestyle Benefits — Professional development and company events are called out on Wellfound. These signals indicate investment in growth and team connection beyond core benefits.

Acclaim AI Insights

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The Company
69 Employees

What We Do

Acclaim is a voice-first AI customer experience (CX) platform purpose-built for regulated industries including banking, fintech, healthcare, and insurance. It provides enterprises with goal-oriented AI agents that go beyond conversation to deliver agentic solutions that solve end-to-end business problems—orchestrating and executing complete customer workflows from outreach through resolution. Acclaim's solutions transform human-driven CX processes into AI-powered ones that are continuously learning and improving. Our platform helps organizations delight with human-quality conversations, accelerate revenue-driving interactions, and safeguard their data by maintaining strict compliance across every customer channel—creating more seamless customer experiences while improving the productivity and satisfaction of human agents. Built on a privacy-first architecture with on-premises or private cloud deployment, Acclaim ensures every interaction is secure, compliant, and delivers results that speak for themselves.

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