Jobs at Abercrombie & Kent

Lead global air sales, contracting, and operations: build unified air offerings and airline contracts, drive profitability and attachment to bookings, manage GDS/Amadeus integration, work cross-functionally with sales, IT, finance, and operations, and oversee air system projects and international partner relationships.

Support Travel Consultants with booking-related administrative tasks: prepare itineraries and proposals, monitor supplier confirmations, handle guest and agent communication, process payments and booking financials, maintain records, and assist with post-tour inquiries. Maintain Travel Studio profiles, create personalized documents, research pricing, and uphold service standards to improve sales conversions and operational accuracy.

Manage trade and direct consumer reservations, assist agents with bookings and special requests, handle escalated emails, maintain records and reports, reconcile payments, and provide administrative support to the APAC Reservations and Sales teams.

Provide operational and documentation support across the guest journey, coordinating bookings, reconfirming services, processing guest information in reservation/GDS systems, supporting group operations, liaising with internal teams, and improving processes to ensure accurate, timely guest documentation and exceptional service.

Lead financial management for A&K Nordics DMC entities, producing monthly management accounts, reconciliations, and compliance. Provide commercial finance partnering, cash flow and treasury oversight, budgeting and forecasting, ledger oversight, audit support, and drive process improvements and system automation to improve profitability and control across Nordic destinations.

Design, price, and sell custom itineraries while meeting sales goals. Manage client relationships, coordinate with DMCs and third-party suppliers, handle bookings and financials in Travel Studio/OneIs, research flights and hotels (Sabre), and collaborate internally to ensure guest satisfaction.

Manage and convert luxury travel enquiries for Latin America into bespoke itineraries and bookings. Deliver timely proposals, maintain strong pre/post-travel client relationships, meet sales targets and margins, handle post-travel issues, support colleagues, and represent the company at events and trade shows.

Responsible for achieving B2B sales targets across Spain and Portugal by developing and managing relationships with tour operators, travel agents and wholesalers. Plan and execute sales campaigns, record activities in CRM, produce reports (Power BI), attend roadshows and trade events, convert leads, and collaborate with internal stakeholders to meet client needs and revenue goals.

Design, price, and sell custom travel itineraries; meet sales goals; manage guest relationships and bookings; coordinate with suppliers and internal teams; use Sabre, Travel Studio, and CRM; research flights and hotels; handle financial booking details and post-tour issues.

Lead global data privacy strategy, ensure compliance with GDPR/UK GDPR/LGPD/CCPA, manage DSARs, oversee DPIAs and breach response, advise leadership, train staff, and maintain RoPA.

Design, price and sell bespoke luxury itineraries to travel agents and direct clients; manage end-to-end client relationships, resolve issues, support sales growth and represent A&K at industry events.

Sell Abercrombie & Kent small-group programs, meet sales targets, assist guests and advisors with bookings, accommodations, upgrades and limited extensions, ensure accurate booking details, follow up on option bookings, collaborate with internal teams to finalize bookings and resolve post-tour issues, maintain product knowledge, and suggest process improvements. May require evening/weekend work and international travel.

Lead and coach a high-performing reservations sales organization to drive revenue growth, conversion, and productivity. Build a coach-driven luxury consultative sales culture, manage KPIs via CRM, implement performance management and coaching programs, partner with Marketing and HR, and use analytics to improve conversion and scalability while maintaining a premium client experience.

Lead adaptation and execution of integrated marketing campaigns for the US market. Collaborate with global and local sales/reservations teams, support trade and direct mail, run email/automated campaigns, grow and engage the consumer database, manage local advertising and co-branded partnerships, track budgets/POs/invoices, produce campaign reports via OfferMetrix, and monitor competitor activity to inform strategy.

Lead and develop the Business Development team for Crystal and Abercrombie & Kent across the Americas. Coach and onboard team members, design call strategies and sales campaigns, standardize processes and playbooks, track KPIs and sales performance, manage escalations, and partner cross-functionally with Marketing, Inside Sales, and Operations to drive B2B revenue growth.

Lead Group-level FP&A activities across global travel and hospitality businesses, coordinating reporting, budgeting, forecasting, financial modelling, variance analysis, cash flow and capex tracking, and delivering actionable insights to senior stakeholders to support performance improvement and strategic decision-making.

Lead FP&A for a global luxury travel portfolio: own budgeting, long-range planning, rolling forecasts, performance reviews, KPI tracking, driver-based modeling, data-driven reporting and dashboards, and build and lead a high-performing FP&A team to support executive and Board decision-making.

Support National Accounts team by coordinating partner relations, invoice processing, reporting, event logistics, and database maintenance. Assist with budget reconciliation, amenity fund posting, conference planning, and special projects while ensuring data integrity and cross-department collaboration to drive consortia and strategic account initiatives.

Support the Management Accountant with purchase ledger processing, invoice uploads from the reservation system into SUN, weekly supplier payment runs, intercompany statement reconciliations, banking/payment template maintenance, month-end/year-end and audit assistance, and handling internal/external queries.

Sell and service Cox & Kings travel programs by designing and booking custom itineraries, managing CRM leads and inbound inquiries, meeting sales targets, maintaining product knowledge, and providing customer support from initial contact through post-travel follow-up.