Teams at Abercrombie & Kent

Supports daily accounts payable and accounts receivable operations, including invoice processing, payment batches, customer billing, cash application, reconciliations, aging follow-up, reporting, and month-end close activities. Maintains accurate financial records, researches discrepancies, responds to vendor and customer inquiries, and handles confidential information. The role is hybrid in Downers Grove, Illinois, with onsite work expected at least four days per week.

Design, price, and sell creative luxury tailor-made travel programs across Europe. Responsibilities include qualifying client briefs, creating operationally sound itineraries, meeting sales and margin targets, negotiating supplier rates, managing quotations and bookings, collecting deposits, maintaining accurate reservation records, supporting quality control, and building relationships with travel advisors and luxury travel clients.

Leads the Small Group Journeys sales organization to achieve revenue and conversion goals. Oversees CRM lead management, customer communications, staffing, performance coaching, reporting, call queues, training, and operational coordination. Partners with internal teams, destination management companies, and suppliers to close sales, resolve service issues, improve processes, and maintain service standards. Provides strategic leadership, manages escalations, and identifies opportunities to increase productivity and revenue.