First Entertainment Credit Union
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Oversee the strategies, processes, applications, data, technologies, and technology architecture surrounding the Business Intelligence program. Deliver comprehensive Business Intelligence solutions, establish data governance practices, create impactful visualizations, identify enhancement opportunities, and manage team resources to support decision-making.
Digital Product Owner at First Entertainment Credit Union responsible for championing the Digital Banking vision, supporting strategic initiatives, and enhancing Digital member experiences. Manages the digital roadmap, monitors channel metrics, and collaborates with internal and external resources.
Responsible for delivering excellent member service, building member relationships, offering financial products and services, and promoting marketing campaigns. Serve in a dual control capacity, complete required reports, and assist with operational tasks. Perform cold sales calls and educate members on remote delivery channels.