A weak support team can lead to a weak company. To maximize efficiency, prioritize triage, communicate holds, fix the escalation path, and allow for generosity.
Pinwheel’s head of people is building a culture of “elevating, connecting and celebrating people and creativity.” Built In learned more about how his team is co-designing the future of Pinwheel’s employee experience.
Learn how “Nope Days,” financial reimbursements and other cultural elements empower employees in this self-managed organization to thrive and make an impact.