Top Tech Jobs & Startup Jobs in Wilmington, NC

Provides application and system support, troubleshoots issues, manages testing and deployments, develops ETL tools and reports, and conducts business analysis. The role defines requirements, identifies IT solutions, supports system integrations, documents procedures, guides team members, and communicates with stakeholders. It also applies agile practices and supports process improvements within a financial services environment.

Supports provider account data quality and engagement workflows for the Practice Access Management team. Maintains accurate Salesforce accounts and contacts, resolves duplicates and data issues, monitors workflow alerts, conducts outbound outreach to provider offices, verifies practice information and communication consent, documents interactions, handles inbound pharmacy requests, and makes timely handoffs to the PAM team.

Edit and rewrite AI-generated and marketing content for SEO, GEO, PR, reputation management, and brand campaigns. Research topics, verify claims and sources, identify hallucinations, improve structure and readability, optimize content for search intent and AI platforms, and adapt messaging for varied clients and audiences. Collaborate with SEO, GEO, PR, and account teams while managing multiple assignments and deadlines.

Owns day-to-day privacy program operations, including privacy impact assessments, data inventories, records of processing, data subject requests, incident response, and compliance with HIPAA and state privacy laws. Supports customer and partner privacy inquiries, questionnaires, DPAs, and BAAs. Leads cross-functional privacy initiatives, training, metrics, reporting, and process automation while partnering with Legal, Engineering, Product, Security, and Commercial teams.

The role involves achieving sales goals, managing leads in Salesforce, educating families on services, and nurturing client relationships in a fast-paced environment.

Manage full sales lifecycle for state and local government accounts across a defined territory (NC, SC, TN). Generate and qualify new business, forecast, maintain Salesforce pipeline, conduct demos, lead RFP responses, develop go-to-market plans, collaborate with channels, SDRs, and internal teams, and regularly travel regionally to meet sales goals and upsell products.

Lead the architecture, deployment, and lifecycle management of AI-powered applications on Azure Databricks. Design serverless solutions, AI agents, RAG workflows, governed data access, authentication, model serving, and production monitoring. Collaborate with data engineering, security, application, and business teams to establish scalable architecture standards and deliver secure, production-ready solutions for higher-education clients.

Own post-sale success for assigned healthcare and PBM clients from implementation through ongoing account management. Build executive relationships, drive customer satisfaction and retention, maintain success plans, coordinate cross-functional issue resolution, assess product gaps, manage escalations, and mitigate churn risks. The role requires healthcare account management experience, strong communication and conflict-resolution skills, and the ability to partner independently across teams.

Build and manage an organization-wide developer enablement program, including tiered training, risk overlays, solution intake, compliance tracking, tooling standards, documentation, and technical support. Deliver training, resolve or route developer questions, maintain approved integration and package catalogs, and collaborate with Security, Architecture, Governance, and Data teams to improve development processes and guidance.

Develop Salesforce applications for a public-sector client using OmniStudio, Apex, Lightning Web Components, Experience Cloud, and DocuSign integrations. Responsibilities include configuring OmniScripts and FlexCards, implementing approval workflows, developing responsive interfaces, monitoring database health, testing code, meeting PMD standards, documenting technical solutions, analyzing requirements, and troubleshooting application issues. The role requires Salesforce Platform Developer I certification, U.S. citizenship, and eligibility to attain a Federal Government Position of Trust.