Top Tech Jobs & Startup Jobs in Wilmington, NC

Lead post-sales success for enterprise SaaS customers, drive adoption, monitor account health and model performance, manage escalations, run QBRs, partner cross-functionally to ensure renewals and expansions, and deliver measurable business outcomes while advising on identity verification and fraud detection solutions.

Build and operate an AWS-native data lake and AI gateway. Implement and maintain lakehouse architecture (Iceberg) using Glue, Athena, and S3; manage infrastructure as code (Terraform); run reliable data pipelines; operate LLM gateway/Bedrock; enforce security, IAM, networking, and secrets controls; partner with IT and Security.

Own high-impact product workstreams within New Customer Acquisition, Deliver Service, or AI & Operating Excellence. Define ambiguous problems, drive metric ownership (conversion, retention, Pro supply, cost-to-serve), lead cross-functional engineering/design pods to shipped outcomes, and build AI-forward workflows that speed decision-making and improve customer and Pro experiences.

Contractors provide Ellucian Banner functional or technical expertise for implementations, upgrades, integrations, reporting, troubleshooting, and optimizations. Work with institutional users, IT teams, and vendors, produce documentation, and support knowledge transfer on short- or long-term project engagements.

Lead co-marketing and alliance programs with strategic partners (AWS, Microsoft, Shopify, SAP). Translate partner GTM into joint demand-gen, messaging, MDF management, enablement materials, event/marketplace participation, and performance reporting to drive partner-sourced pipeline.

Own client experience for travel accounts—manage communications, negotiate with vendors, ensure accurate itineraries for air, housing, and ground services, resolve issues, and maintain relationships. Deliver white-glove service under pressure, coordinate with sales and operations, and meet deadlines in a fast-paced, event-driven environment.

Sell multi-site, multi-year Robots-as-a-Service contracts to enterprise customers. Own full sales cycle, build C-suite relationships, create ROI business cases, lead cross-functional pursuit teams, navigate procurement/legal, forecast pipeline in CRM, and partner with post-close teams for deployment and expansion.

Source and recruit candidates by collaborating with department and project managers to build panels and target audiences; develop marketing and recruitment campaigns; use phone, social media, and networking for outreach; manage panels and candidate relationships; engage with patients, HCPs, and advocates; maintain excellent communication, organization, and employment-law knowledge.

Build and maintain GTM and pipeline analytics, own forecasting and pipeline-quality metrics, execute recurring revenue operating cadences, maintain SQL queries and BI views against Salesforce/Redshift, support systems rollouts, and produce ad hoc analyses to inform leadership decisions.

Lead and mentor a global contracts team while providing strategic, hands-on legal support for complex international commercial agreements. Advise Sales, Procurement, Product and other stakeholders on SaaS, hardware/software, channel, vendor, privacy, cybersecurity, AI, and regulatory matters. Manage cross-border legal issues, negotiate enterprise contracts, develop templates, deliver training, and escalate critical legal risks to senior leadership.