Top Tech Jobs & Startup Jobs in Wilmington, NC

Executes RightMove’s marketing across content, email and lifecycle campaigns, reporting, events, partner enablement, and internal marketing. Responsibilities include writing and editing content, building HubSpot campaigns, managing segmentation and workflows, coordinating clinicians and vendors, tracking projects, producing branded assets, supporting events, and analyzing campaign performance. The role requires strong organization, writing, project management, marketing technology, and cross-functional collaboration skills.

Provide phone, chat, and email support to students and faculty, resolving technical and non-technical inquiries. Troubleshoot account access, software, hardware, browsers, and university platform issues; document incidents, escalate complex problems, and support internal departments. Representatives must meet productivity, customer satisfaction, and first-contact resolution goals while working Tuesday through Saturday, 3:00 p.m. to midnight ET.

Leads Client Success operations for PBM clients, managing account managers, client relationships, strategic initiatives, service delivery, issue resolution, onboarding, process improvement, and team development. Partners with internal teams and account executives to improve operational efficiency, resolve escalated issues, and deliver scalable client support. Requires PBM industry knowledge, account management experience, leadership skills, and travel up to 25%.

Manage hourly L1 and L2 support agents, including performance, development, retention, scheduling, and staffing. Own daily queue health, support tooling, SLA performance, shift coverage, operational reporting, and Level 3 escalations. Use support economics and operational data to improve customer experience, reduce churn, and coordinate issues with product, fulfillment, and risk teams.

Manages strategic label-industry customer accounts, driving renewals, retention, upsell, cross-sell, and new revenue. Leads consultative enterprise software sales cycles from discovery through contract execution, recommends ERP solutions, coordinates demonstrations and internal teams, maintains CRM pipeline and forecasts, and represents the company at customer meetings and industry events. Requires approximately 30%–35% travel.

Leads development, configuration, implementation, integration, testing, and sustainment of enterprise ERP capabilities supporting Maintenance, Repair, and Overhaul operations. Collaborates with business users, technical teams, and project leaders to define requirements, optimize processes, troubleshoot interfaces, document solutions, support SAP configuration, and deliver integration projects involving SAP, iMRO, MES, and Plant Maintenance systems.

Supports supply chain planning for space systems by developing material strategies, analyzing supply and demand, planning inventory and capacity, using MRP tools, managing BOM requirements, creating requisitions, and identifying critical procurements. The role also supports make-or-buy decisions, product transitions, manufacturing ramp-up, phase-outs, and supplier coordination. Requires a bachelor’s degree in a relevant field and 0–2 years of experience.

Lead strategy, roadmap, and delivery of AI-powered features across Employ's ATS portfolio. Partner with engineering, design, and data science to build assistants, recommendations, automation, and conversational experiences while ensuring responsible AI, measuring product impact, and supporting go-to-market and adoption.

Own the full sales cycle for SMB customers, from outbound prospecting through closing. Build pipeline, conduct discovery calls, deliver consultative product demonstrations, manage opportunities, exceed revenue targets, and use CRM and sales engagement tools to improve efficiency. The role requires strong communication, resilience, accountability, and comfort engaging business decision-makers in a high-velocity SaaS sales environment.

Own strategic relationships for high-value SaaS accounts, serving as executive advisor and commercial point of contact. Build success and account plans, drive adoption and measurable ROI, manage risks, lead renewals, identify expansion opportunities, and coordinate cross-functional contract execution. Track customer health, KPIs, forecasts, and retention metrics while mentoring teammates and improving customer success processes.

Create and distribute technical marketing content for a BCDR and cybersecurity platform serving managed service providers. Produce case studies, product explainers, one-sheets, competitive materials, social and email assets, short-form video, and multimedia content. Translate complex technical concepts into clear messaging for MSP owners, technicians, and technical buyers. Manage content assets, versioning, and distribution while collaborating with Marketing, Product, Sales, Events, Community, RevOps, and external agencies. Use AI tools to accelerate research, drafting, production, and quality assurance.

Supports claims administration, loss control, risk analytics, client reporting, data management, and risk financing analysis. Responsibilities include reporting losses, maintaining claim files, validating and standardizing risk data, developing dashboards and reports, assisting loss control activities, and advising customers on risk improvements. The role requires insurance and risk management knowledge, basic data analysis, customer service, strong organization, and proficiency with Microsoft Office, Power BI, and related data tools.

Supports the New Business Sales team with administrative and clerical tasks, application processing, information gathering, CRM updates, payment collection, customer service requests, and endorsement follow-up. Communicates with producers, clients, and carrier representatives while managing multiple phone calls and prioritizing high-volume, time-sensitive requests. Requires or supports obtaining a Property & Casualty license within 90 days.

Manages cost and schedule controls for moderately complex capital projects. Develops reports and schedules, tracks actuals, commitments, forecasts, accruals, variances, risks, and trends. Coordinates project inputs, supports reporting cycles, analyzes schedules, and maintains project controls documentation while collaborating with senior staff, clients, and project teams in complex matrixed environments.

Leads cost and schedule management for complex capital projects, including forecasting, variance analysis, risk assessment, earned value, change management, and scenario analysis. Participates in client meetings, reviews junior staff work, develops project controls procedures, and mentors team members. Requires expertise in project controls software and experience across design, construction, and testing phases in a complex matrixed environment.

Performs cost and schedule management for moderately complex capital projects. Develops project cost reports and schedules, tracks actuals, commitments, forecasts, and accruals, identifies variances, supports risk and trend analysis, gathers project inputs, and maintains project controls documentation. Collaborates with project teams and clients in complex, matrixed environments across construction, life sciences, data centers, industrial, or related technical projects.