Top Tech Jobs & Startup Jobs in Wilmington, NC

Directs enterprise portfolio and program execution across cross-unit integrations. Oversees governance, prioritization, reporting, standards, dependency management, resource allocation, vendor performance, budgets, and strategic delivery planning. Aligns executives and stakeholders on roadmaps, funding, risks, and priorities while leading large-scale enterprise projects exceeding $100 million. Manages team performance, talent decisions, and organizational operating rhythms.

Design, build, deploy, and maintain resilient, scalable production systems for Toast’s retail customers. The role sets long-term technical architecture and strategy, communicates technical direction, mentors senior engineers, improves engineering productivity, diagnoses performance issues, and drives initiatives amid ambiguity. Engineers collaborate directly with retail customers, visit stores, understand operational workflows, and use AI tools to improve development velocity and quality.

Leads Toast’s AI and analytics strategy for Enterprise Care. Owns the roadmap, evaluates and deploys AI-assisted support tools, develops operational intelligence products, and partners with Product, Engineering, and Data teams to move pilots into production. Establishes complexity and workload intelligence, assesses AI readiness, translates AI performance into measurable operational outcomes, and builds organizational AI literacy. The role requires extensive enterprise support or service-delivery leadership, hands-on production AI experience, operational data fluency, and the ability to drive trusted adoption among agents and executives.

Build and ship production software for Toast’s retail platform, partnering with engineering, product, and customers. Responsibilities include identifying opportunities, designing and prototyping end-to-end solutions, making foundational technical decisions, incorporating customer feedback, tracking industry trends, and deploying AI-powered experiences. The role supports large grocery and convenience-store customers and may involve visiting stores to understand operator workflows.

Build and productionize traditional machine learning models, owning feature engineering, validation, deployment, monitoring, drift detection, and retraining. Develop LLM-powered agentic tools, dashboards, self-serve analytics products, and automated insight pipelines. Partner with engineering and business stakeholders, write production-grade Python and SQL, drive adoption, improve data quality, and establish responsible AI workflows for a regulated industry.

Conduct red team and penetration testing assessments across operating systems, applications, databases, and network infrastructure. Simulate threat actors using the Kill Chain and MITRE ATT&CK Framework, identify vulnerabilities, and communicate findings and recommendations to technical teams and executives. Support information security program improvements, provide crisis-operation guidance, and perform technical operations with an OPSEC mindset. The role also requires security tool expertise, scripting and automation, AI application, and occasional travel.

Deliver strategic cybersecurity advisory engagements, assess and mature security and incident response programs, develop exercise scenarios, and produce reports, presentations, recommendations, and findings for customer management. The role also identifies emerging cybersecurity trends, contributes to thought leadership and methodologies, and supports multiple concurrent projects. Candidates independently perform strategic analysis, communicate effectively with stakeholders, use AI technologies to improve workflows and decisions, and travel to client engagements up to 30%.

Build and maintain cloud cost monitoring, alerting, and optimization tooling. Develop automation, cost allocation/tagging, data pipelines, dashboards, and integrations with billing APIs. Support FinOps processes, implement cost guardrails, troubleshoot cost systems, participate in on-call rotation, and collaborate with senior engineers and product teams to drive cost-efficient infrastructure and reporting.

Own end-to-end third-party security risk assessments, vendor tiering, reassessments, remediation tracking, and contract security reviews. Partner with Legal, Procurement, and business owners; support ISO, SOC, and FedRAMP audits; escalate unresolved risks; and maintain dashboards reporting third-party risk posture. The role also supports automation and AI-enabled vendor risk workflows and mentors junior team members.

Designs and delivers scaled customer education through webinars, cohort-based programs, and digital learning experiences. Creates and adapts training materials, facilitates live sessions, manages logistics, answers platform questions, and analyzes engagement data to improve programming. Collaborates with Customer Success and Product teams to identify knowledge gaps and increase customer adoption of Samsara’s SaaS platform across multiple industries.

Designs and delivers scaled customer product training through webinars, cohort programs, digital learning assets, and community experiences. The role facilitates live sessions, manages logistics, answers platform questions, analyzes engagement data, identifies customer knowledge gaps, and collaborates with Customer Success and Product teams to improve educational programming. It also adapts training materials to product updates, supports advanced adoption, and promotes consistent learning outcomes across industries.

Supports key insurance accounts by addressing production, recruiting, onboarding, appointment, activation, and portal issues. Tracks and communicates performance metrics, coaches agents on sales fundamentals, mentors recruiting leaders, and delivers webinars and in-person seminars. Partners with licensing, operations, technology, and compliance teams to resolve field issues, document solutions, and improve agent readiness and production. This is a remote role requiring travel for training, seminars, and meetings.

Own and improve vulnerability management across cloud, on-premises, network, and endpoint environments. Responsibilities include scanning, triage, risk-based prioritization, remediation coordination, SLA tracking, exception management, closure validation, asset reconciliation, reporting, incident support, on-call participation, and audit documentation. The role partners with Engineering, SRE, IT, and Infrastructure teams and uses security tooling and AI-assisted workflows to reduce exposure and recurring vulnerabilities.

Provides sales and account support across retail and e-commerce customers, coordinating product setup, promotions, forecasts, purchase orders, fulfillment, reporting, and customer records. Manages Walmart Marketplace activities including catalog maintenance, inventory monitoring, listing health, promotions, performance metrics, and purchase orders. Collaborates with Sales, Marketing, Supply Chain, Finance, and Customer Service to resolve issues, identify risks, and support marketplace growth.

Support sales efforts by providing technical expertise on Huntress cybersecurity products. Partner with customers to improve security posture, identify security issues, demonstrate solutions, communicate customer needs across teams, and identify product improvement opportunities. The role requires strong presentations to technical and executive audiences and approximately 25% travel to customer meetings.

Design and own secure, scalable wallet infrastructure for custody, key management, transaction signing, authorization, recovery, and multichain systems. Architect support for MPC, HSMs, secure enclaves, TEEs, smart contract wallets, account abstraction, and emerging cryptographic approaches. Define security boundaries, policy engines, secrets management, authentication, and programmable authorization while making foundational build-versus-buy decisions and guiding systems from first principles through production.