Top Tech Jobs & Startup Jobs in Wilmington, NC

Handle customer inquiries through phone, email, Zendesk, and other channels; provide product guidance, assist with configurations, document interactions, resolve issues, and escalate complex cases. Meet response-time SLAs, answer-rate, ticket-volume, and CSAT goals. Collaborate with colleagues to solve customer problems, identify support trends, improve processes, and develop subject-matter expertise through certification courses.

Manages daily marina operations, safety, customer service, staffing, equipment, and financial performance. Responsibilities include supervising and developing employees, operating marina forklifts, improving operational efficiency, maintaining facilities and supplies, supporting customer satisfaction, monitoring revenue and profit drivers, and implementing marketing strategies to increase occupancy, rentals, and ancillary income.

Coordinate material flow, master planning, production scheduling, purchasing needs, inventory optimization, KPI alignment, and process improvements. The role executes planning activities with some autonomy, applies technical and analytical expertise, collaborates across teams, solves operational problems, and may provide informal guidance to newer team members.

Lead all technical aspects of large HV substation projects, coordinate stakeholders, manage engineering tasks, and oversee design activities.

The Lead Nuclear Fuel Engineer performs BWR fuel reload licensing and reactor core cycle-management analyses, design calculations, and technical deliverables. Responsibilities include presenting results to customers, maintaining schedules and costs, updating procedures and scripts, ensuring NRC and quality compliance, managing reload projects, collaborating with utility personnel and account managers, and supporting continuous improvement and mentoring.

Leads Southeast regional sales teams, develops and executes strategic sales plans, achieves revenue and market-share targets, coaches sales professionals, manages pipelines, builds customer relationships, and partners cross-functionally. The role requires deep knowledge of life sciences and laboratory instrument markets, strong analytical and negotiation skills, CRM proficiency, and frequent customer and team travel.

Manages clinical education across four hospital sites, leading nursing and midwifery education programs, learner development, staff capability, mandatory training compliance, and continuous professional development. Provides clinical and academic guidance, partners with department leaders and academic institutions, supports standards and policy review, and fosters evidence-based practice, innovation, and a culturally safe learning environment.

Supports commercial customers through product selection, order management, billing, delivery coordination, inventory control, returns, and account visits. Generates new business through calls and outreach, maintains service quality, follows cash-handling and safety procedures, and monitors vehicle and delivery compliance. The specialist may lead the commercial department when the manager is absent.

Sell home security solutions by working an assigned territory, conducting in-home sales presentations, customizing alarm and automation proposals, closing sales, and representing the company professionally. Use sales tools to manage leads and meet financial goals while working independently.

Leads Financial Representatives to achieve sales production, customer and agent retention, recruiting, and scorecard objectives. Provides coaching, onboarding, sales training, business planning, prospecting support, and performance management. Partners with agency leadership on recruiting and talent development, reports production and retention metrics, promotes sales programs, and ensures ethical and professional standards. The role requires financial services sales experience, applicable securities and insurance licenses, and access to an automobile.

Supports office and accounting operations through data entry, billing, invoicing, reporting, and administrative tasks. Coordinates project schedules, budgets, deadlines, meetings, documentation, calendars, and follow-up actions. Provides general office support, maintains project records, prepares presentations, and helps ensure projects comply with established frameworks, safety requirements, and company policies.