Top Tech Jobs & Startup Jobs in Wilmington, NC

Analyze marketing and media data to measure TV and streaming campaign effectiveness, validate data and assumptions, identify actionable insights, and create clear visualizations and client-ready presentations. The analyst will use Excel, BI and data platforms, SQL, and AI tools to accelerate analysis while independently validating results and explaining methodologies, KPIs, and recommendations to internal teams and clients.

Build and maintain CI/CD pipelines, cloud infrastructure, Terraform automation, database systems, monitoring, and observability on Google Cloud. Support reliability, security, compliance, incident response, and shared on-call operations while applying backend engineering expertise to production services. The role manages PostgreSQL, Redis, BigQuery, Bigtable, and Firestore environments and contributes to disaster recovery and operational tooling.

Leads user acceptance testing across software releases, including planning, test scenarios, tester coordination, defect tracking, triage, sign-off, and release readiness reporting. Independently performs business analysis for smaller initiatives by facilitating requirements discovery, documenting user stories and acceptance criteria, coordinating stakeholders, and validating delivered solutions. Maintains requirements and UAT documentation, supports Agile ceremonies, and drives cross-functional activities to resolution.

Owns enterprise virtualization, compute, storage, Windows and Linux systems, identity services, monitoring, backup, and disaster recovery. Diagnoses complex infrastructure problems across hypervisor, operating system, storage, and network layers; develops PowerShell, PowerCLI, and Bash automation; improves resilience and observability; supports database infrastructure; and helps introduce container workloads. The role also includes mentoring junior administrators, maintaining documentation and recovery procedures, and collaborating with network, security, database, and application teams.

Own the design and implementation of WISEcode’s automated quality engineering ecosystem. Build AI-augmented UI, API, integration, regression, database, performance, and reliability testing frameworks for ASP.NET and Blazor applications. Integrate testing into CI/CD, improve observability and release confidence, investigate failures and race conditions, validate AI/ML outputs, and establish scalable quality standards and metrics across engineering teams.

Supports Digital Experience Center operations across multiple financial institution clients. Configures and administers CCaaS platforms, IVR routing, conversational AI, electronic forms, knowledge content, reporting, and vendor cases. Assists with client implementations, testing, documentation, release reviews, incident tracking, troubleshooting, and post-launch stabilization. The role requires careful validation, analytical problem-solving, cross-functional collaboration, and delivery of accurate client-facing operational assets in a remote environment.

Coordinates eCommerce site operations, including product launches, SKU updates, promotions, pricing, content, merchandising, and campaign changes. Performs quality assurance, site testing, troubleshooting, and performance analysis while maintaining the operations calendar. Collaborates with merchandising, marketing, creative, UX/UI, technology, and customer service teams to improve product discoverability, conversion, customer experience, and business results.

Provides federal HR support for staffing, classification, payroll, benefits, leave, compensation, employee relations, and personnel records. Processes complex pay and leave cases, resolves discrepancies, conducts desk audits, prepares classification reports, researches HR policies, and advises managers and employees. Also performs administrative duties including calendar management, travel coordination, correspondence, records maintenance, SharePoint uploads, and SOP development. Supports DHS ICE’s Human Resources Operations Center.

Manage enterprise software customer relationships, success plans, business reviews, retention, advocacy, health metrics, ROI analysis, and product feedback. Collaborate with internal teams to resolve issues, drive product adoption, and identify growth opportunities. The role requires SaaS experience, CRM proficiency, leadership experience, strong communication, and domestic travel up to 25%.

Provides first-line technical and client support for software solutions by responding to inquiries, troubleshooting issues, prioritizing tickets, documenting resolutions, escalating complex problems, and maintaining knowledge-base content. The role requires strong communication, organization, time management, and relationship-building skills, along with familiarity with Linux, SQL, and Python or Perl scripting. Work is remote, Monday through Friday, during Eastern Time business hours.