Top Tech Jobs & Startup Jobs in Wilmington, NC

Provide advanced technical support, diagnose and resolve complex customer issues, manage cases through resolution, document troubleshooting procedures, collaborate with engineering and product teams on defects and improvements, and mentor junior support engineers. The role requires strong communication, analytical problem-solving, product expertise, and customer-facing technical support experience, with preferred familiarity in SQL, Python, Pandas, Git, AI prompting, advertising technology, and data clean rooms.

Creates on-brand digital and e-commerce creative for email, websites, paid advertising, social media, and campaigns. Edits and prepares product images, refreshes website assets, researches visual trends, organizes creative files, and independently manages design projects from concept through delivery while incorporating feedback and meeting deadlines.

Own the CPQ business roadmap and governance, translating sales, product, estimating, engineering, supply chain, and customer needs into prioritized requirements and releases. Lead cross-functional teams, manage acceptance criteria, testing, release readiness, training, adoption, and continuous improvement. Apply knowledge of electrical power distribution products, pricing, configuration, and order workflows to improve quote speed, accuracy, usability, margin protection, and configure-to-order scalability.

Drive civil government sales across Texas by developing territory strategy, building relationships with state agencies, identifying opportunities, and closing large government contracts. Responsibilities include prospecting, pipeline management, capture planning, complex negotiations, customer presentations, industry representation, and collaboration with sales engineering, professional services, product, marketing, and leadership teams. The role requires knowledge of Texas government procurement, budgets, agencies, commercial imagery, and remote sensing solutions.

Manage multiple commercial permitting projects from initiation through approval, advising clients, resolving regulatory roadblocks, coordinating with municipal officials, and ensuring milestones stay on track. The role also partners with product, engineering, and leadership teams to improve permitting workflows, platform capabilities, and client outcomes.

Owns the intelligence platform roadmap for enterprise healthcare engagement, including decisioning, orchestration, integrations, interoperability, identity and consent management, and scalable deployment. The role defines strategy and requirements, prioritizes platform investments, leads partner integrations, establishes success metrics, and coordinates Engineering, AI/ML, Data Science, Security, Design, and client teams. It also embeds healthcare compliance, security, and responsible AI throughout the product lifecycle.

Configure, maintain, and validate source-to-target data mappings for customer onboarding and ongoing integrations. Analyze JSON payloads, apply transformations and conditional logic, troubleshoot data issues, validate results, document configurations, and support AMS, CRM, API, and SaaS integrations. Serve as an API subject matter expert, collaborate with Product, Engineering, Project Management, customers, and vendors, and provide technical guidance, training, and escalation support.

Own Salesforce administration and development across Service Cloud and Experience Cloud. Configure case management, routing, entitlements, Knowledge, portals, security, sharing, and Agentforce. Build and test Apex, Lightning Web Components, asynchronous jobs, triggers, and integrations. Partner with business stakeholders, document designs, manage releases through DevOps Center, and meet SOX change-control requirements.

Own Pilot’s marketing operations systems, primarily Marketo and Salesforce. Build and QA email programs, nurtures, forms, campaigns, audience segments, and database processes. Maintain data quality, consent, deliverability, lifecycle logic, lead scoring, integrations, and campaign reporting. Support attribution through Marketo Measure and Looker, manage marketing requests against SLAs, and document process improvements. The role requires hands-on Marketo ownership, strong marketing data operations skills, clear communication, and effective use of AI tools.

Supports cross-functional enterprise initiatives from discovery through implementation. Partners with business, IT, EPMO, Product, Operations, vendors, and subject matter experts to gather requirements, assess impacts, model processes, support governance, manage readiness, and improve operational efficiency. The role facilitates stakeholder alignment, business-case development, prioritization, risk assessment, change adoption, and sustainable implementation outcomes across teams, systems, data sources, and processes.