Top Tech Jobs & Startup Jobs in Wilmington, NC

Manage and mentor a team of Customer Success Managers, drive retention and expansion, analyze customer health to mitigate churn, align cross-functional strategies, optimize workflows, and present insights to leadership to improve processes and growth.

Lead and scale Revenue Operations across Sales, Marketing, Customer Success, Finance, Product, and IT. Build processes, CRM governance, forecasting, KPIs, dashboards, automation and AI-enabled workflows. Drive pipeline governance, territory and capacity planning, system integrations, executive reporting, and cross-functional initiatives to improve revenue growth, forecasting accuracy, retention, and operational scalability.

No job responsibilities or duties are provided. Title indicates an Assistant IT Manager role at Medline. Benefits and company equal-opportunity and inclusion statements are included, but role specifics are not listed.

Develop and grow agent and partner relationships to increase premium production. Create targeted business plans, collaborate with underwriting and product teams, influence agents to place business with Markel, mentor others, run campaigns and onboarding, and engage frequently via in-person and virtual meetings. Heavy regional travel required.

Manage inbound life insurance leads via phone, guide customers through applications using a consultative approach, collaborate with sales teammates, meet metrics in a dialer-driven environment, and participate in coaching and development.

Manage a portfolio of enterprise customers to drive renewals, expansions, upsells and retention. Build executive relationships, lead SteerCo meetings, create ROI models, forecast using MEDDPIC in Gong, collaborate with solution consultants to deliver tailored demos, and act as voice of the customer to increase product adoption and lifetime value.

Own technical account health for enterprise publisher partners: lead implementations, validate integrations, drive adoption, optimize platform performance, troubleshoot escalations, and collaborate with product and engineering to resolve complex technical issues.

Serve as primary contact for royalty/interest owners: respond to inquiries, research and resolve ownership issues, maintain ownership records, coordinate stakeholder communications, and produce audit-ready letters and reports on project timelines.

Perform outbound prospecting (email, calls, social) to generate qualified healthcare leads, research targets, craft personalized messaging, qualify prospects, maintain CRM records, book meetings, and collaborate with the founder to optimize outreach and meet weekly/monthly performance goals.

Lead and grow a hands-on data science team that builds search, recommendation, personalization, delivery ETA/dispatch models, and ad ranking/attribution systems. Set technical direction, write production code, partner with Product and Engineering, drive experimentation, and deliver measurable business impact across consumer, delivery, and ads.