Top Tech Jobs & Startup Jobs in Wilmington, NC

Own attorney and client relationships, coordinate case progress from intake to resolution, provide status updates, remove bottlenecks, and ensure timely, high-quality client communication and case velocity in collaboration with Legal Ops.

Serve as strategic finance leader driving FP&A, accounting, treasury, forecasting, and capital allocation. Partner with CEO and cross-functional leaders to model scenarios, evaluate investments, optimize channel profitability (DTC, marketplaces, retail), strengthen controls and reporting, and scale the finance organization to support rapid consumer-product growth and investor engagement.

Lead the CSOC by overseeing detection, incident response, and SOC operations; act as technical escalation point; improve SIEM-driven detection, playbooks, automation, and metrics to reduce MTTD/MTTR.

Senior Technical Account Manager serves as single point of contact for enterprise accounts, resolving complex technical issues, driving customer success and retention, coordinating projects and cross-functional resources, conducting service/technology reviews, mentoring peers, and identifying product and process improvements to expand usage and satisfaction.

Lead presales technical discovery, demos, POCs and solution design for customer service automation and conversational AI. Craft RFI/RFP responses, drive proofs-of-value, track competitive landscape, and upskill teams to accelerate enterprise deals.

Provide technical support and debugging for Web3 customers, reproduce issues, write scripts to diagnose problems, manage refunds/Stripe, document processes, and translate escalations into actionable items for engineers.

Sell Optro's audit, risk, ESG, and InfoSec SaaS to large public and private organizations. Manage full sales cycle with emphasis on net-new business, build pipeline, engage C-level stakeholders, demo solutions, co-create business cases, close deals above $1M annual quota, collaborate with SDRs, implementation, and partners, and travel for client meetings and events (~25-30%).

Lead a geographically dispersed team of ~6–7 imaging informatics sales specialists across the South Zone. Develop and execute regional commercial strategies to grow pipeline and meet AOP targets. Drive enterprise imaging, PACS, cloud, AI, and AWS-based solutions sales, partner with cross-functional stakeholders, provide forecasting and business planning, and build executive customer relationships to close complex opportunities. Field role requiring residence within or near the South Zone.

Plan and implement Generative Engine Optimization to personalize content, analyze user behavior, run A/B and multivariate tests, perform SERP and attribution analysis, refine personas, improve UX, and measure CTR, time-on-page, and conversion metrics to reduce bounce rates.

Manage a portfolio of SMB and/or mid-market customers through onboarding to ongoing success; drive adoption, training, and product education; monitor health metrics; identify upsell opportunities; communicate customer feedback to product and engineering; develop scalable processes and collaborate cross-functionally to ensure retention and growth.

Investigate and resolve complex customer and production issues across the full product lifecycle. Diagnose legacy systems, design and implement long-term solutions, and help modernize products (Angular/Java) while collaborating with Product, Support, QA, and Engineering. Engage directly with customers, participate in architecture discussions, and improve scalability, maintainability, and user experience.