Top Tech Jobs & Startup Jobs in Wilmington, NC

Lead and scale the Customer Success organization to drive retention, expansion, and customer value. Build processes, KPIs, segmentation, and lifecycle programs; partner with Sales, Product, and Support; recruit and develop leaders; improve forecasting, customer health, and expansion outcomes to support rapid company growth.

Lead US payroll operations across five legal entities, managing a team of three specialists. Own end-to-end payroll processing, final sign-off, off-cycle runs, and year-end compliance. Ensure federal/state tax compliance and SOX controls, manage vendors and stakeholders, drive system upgrades and integrations (Workday), and lead process improvements and payroll reporting for senior leadership.

Own outbound prospecting into mid-market decision-makers across phone, email, and LinkedIn. Research accounts, run multichannel cadences, book qualified first meetings for AEs, maintain HubSpot hygiene, and feedback messaging performance to GTM team.

Own and optimize the MarTech stack (Pardot, Salesforce, GA4, Webflow, 6sense, ZoomInfo, DataGroomr); maintain integrations and data integrity; build lead lifecycle, scoring, routing, and attribution workflows; run data hygiene and privacy processes; configure analytics and multi-touch reporting; implement AI-driven marketing workflows; and partner with Sales, IT, and RevOps to ensure full-funnel visibility and operational efficiency.

Support AccuWeather's Social Media Team by sourcing UGC, pitching daily weather-related content, creating graphics and short videos, engaging followers, monitoring social networks, analyzing analytics, and reporting trends. Provide hands-on social media management experience across platforms while collaborating with internal teams in a fast-paced media environment.

Provide front-line customer support via chat and email, triage and escalate complex multi-platform issues (iOS, Android, web), collaborate with engineering on bugs and patterns, ensure SLA compliance, cover weekend and spike periods, and share discoveries in a written-first team environment.

Own full-cycle recruiting for technical, field-service, and engineering roles: source passive candidates, screen for culture fit, partner with hiring managers, build pipelines across geographies, and close top talent for a fast-growing, employee-owned life-sciences services company.

Own end-to-end patient engagement campaigns for pharmaceutical clients: kickoff through launch and measurement, manage setup, quality control, reporting, client communication, cross-functional coordination, process improvements, and mentor junior team members.

Lead enterprise AI and innovation strategy for OrthoVirginia, defining governance, roadmaps, and responsible-AI standards. Identify, evaluate, pilot, and scale AI use cases across Epic, Workday, and Microsoft ecosystems; manage vendor relationships; oversee pilots, change management, team building, compliance (HIPAA), and executive reporting to deliver measurable business impact.

Deliver role-specific training to dealership fixed-ops staff on myKaarma's SLT product suite, act as an SME for product and dealership processes, run multiple daily training sessions, document outcomes, schedule follow-ups, complete product activations, and collaborate cross-functionally to drive adoption and continuous improvement.