Top Tech Jobs & Startup Jobs in Wilmington, NC

Manage and grow existing client relationships for AgencyBloc, identify upsell/cross-sell opportunities, conduct business reviews, coordinate with Customer Success and Product to resolve issues, execute strategic account plans, provide product demos and training, and keep accurate HubSpot records to meet revenue and retention goals.

Administer and configure IndySoft across a national lab network: manage users, templates, equipment profiles, data migrations, integrations (APIs/NetSuite/Salesforce), run SQL queries for data quality, provide user support and documentation, and recommend improvements and automations.

Lead a multi-team platform org owning infrastructure, data, developer experience, and AI tooling. Manage managers, set platform roadmap and architecture trade-offs, drive adoption of paved roads/golden paths, ensure SLAs/SLOs and incident readiness, and partner cross-functionally to balance reliability, tech debt, and developer productivity.

Design and deliver automation and integration solutions for IT operations across hybrid datacenter and cloud environments. Build APIs and data pipelines, automate hardware and cloud provisioning, apply IT governance, use AI-assisted tools, mentor engineers, and improve observability and reporting for operational effectiveness.

Develop and maintain predictive pricing, retention, and conversion models using GLMs and advanced analytics; build monitoring tools for rating performance; support rate filings, product pricing analyses, competitor research, and cross-functional collaboration to inform pricing and enterprise risk decisions.

The ABA Regional Operations Manager will drive operational excellence, support providers in scaling ABA practices, and improve profitability by analyzing performance metrics and developing growth strategies. Responsibilities include project management, provider communication, and overseeing customer experience operations.

Consult on email and SMS programs to improve click and conversion rates: refresh abandon and onboarding series, build referral emails, and create an SMS journey to drive form completion and bookings.

Respond to inbound inquiries and prospect across channels to qualify leads against the ICP, book sales appointments, maintain CRM pipeline (Salesforce), collaborate with marketing, support sales materials, and stay current on industry trends and competitors to drive revenue growth.

Senior strategic lead owning full account relationships for marquee clients. Drive organic growth, financial performance, vendor contracting, team development, and delivery excellence across multi-channel media programs while aligning cross-functional teams and leading client-facing strategy and QBRs.

Lead and develop the Customer Success team, own gross dollar retention and account health, partner with Sales on renewals and expansion, translate customer feedback to Product and Data Science, modernize CS tooling and incorporate AI into the retention and expansion motion.