Top Entry Level Customer Support Jobs in Wichita, KS

Serve as first-line member support via chat and ticketing, resolving entry-level issues (payments, loyalty), triaging and escalating complex cases, documenting interactions, collaborating with internal teams and BPO partners, staying current on product changes, and delivering patient, organized digital customer service.

Handle inbound customer calls for a consumer lending brand after a 4-week training program. Resolve inquiries, process payments and payment plans, update accounts, and provide clear, empathetic verbal and written support while working remotely within specified states.

Provide B2B client support by answering inquiries via phone and electronic channels, managing workflows, navigating multiple databases, resolving problems, recommending process improvements, and maintaining/growing client relationships. Work Monday–Friday on Hawaii time with required training hours.

Provide high-volume customer support via phone, email, and chat: triage, troubleshoot, document issues, escalate complex problems, manage expectations, and collaborate with internal teams to improve support processes and product experience.

Handle inbound customer inquiries for e-commerce orders, resolve complaints, process returns/exchanges, update order data, coordinate with internal teams, support back-office operations, and maintain professional, customer-focused communication.

Respond to live chat messages on business websites and social media, answer customer inquiries, share sales links and discounts, and support customer service and sales goals. Fully remote with training provided; immediate start and no prior experience required.

Provide remote corporate travel booking and support for domestic and international clients. Advise on travel options, book air/ground/rail/accommodations using GDS (Sabre), ensure policy compliance, handle phone and email service, resolve issues, and collaborate with team members to improve service.

Provide remote client support via email, chat, and phone; confirm bookings, schedules, and itineraries; assist with changes and escalations; coordinate with internal teams; and proactively follow up to ensure a smooth client experience.

Serve as first point of contact for users via chat, email, and phone. Troubleshoot issues, document recurring problems, escalate complex cases to other teams, and maintain a customer-first approach. Training provided; no prior experience required.

Provide remote customer support via phone and email, monitor live trips, resolve and escalate issues, document interactions in Sprinklr, coordinate with internal teams, and support continuous improvement and training efforts. Must work flexible nights and weekends.