Top Entry Level Customer Support Jobs in Wichita, KS

Remote coordinator who schedules insurance appraisal appointments, guides homeowners through a mobile photo-capture self-survey (ASSIST), provides technical and customer support via phone/SMS/email, updates work order statuses, prioritizes tasks to meet productivity and turnaround goals, and communicates issues to management.

Answer inbound phone calls from providers and collection staff to resolve claim status inquiries, explain billing processes and timing, coordinate with internal departments, meet service and availability standards, identify system/procedural issues, and complete assigned projects.

Volunteer Discord moderator responsible for enforcing community guidelines, reviewing user content, answering member questions, fostering positive engagement, planning events, and supporting server growth. Attend biweekly meetings, respond to messages within 24 hours, contribute ideas to improve moderation and community dynamics, and help execute outreach and promotional plans. Minimum 8 hours/week for at least six months.

Handle inbound or outbound calls with prospective students, screen inquiries using interactive scripts, warm-transfer qualified leads to admissions advisors, disposition calls accurately, meet quality and performance metrics, log into multiple contact systems, and work flexible shifts including evenings and weekends.

Perform Remote Online Notarizations in accordance with state laws, verify signer identity, maintain records, deliver professional customer service, coordinate scheduling, and support multilingual clients (with interpreters when allowed).

Serve as first point of contact via phone, chat, email, and portal to troubleshoot and resolve customer issues. Maintain case records, prioritize by SLA/severity, identify workarounds, and meet monthly customer satisfaction goals.

The Mortgage Operations Academy Associate will undergo a 90-day paid training program to develop skills in mortgage operations and customer support, leading to career opportunities in the industry.

Serve as the first point of contact for vehicle sellers: answer inbound calls and emails, guide customers through the listing process using scripts and CRM, document interactions, coordinate handoffs with the Listing Team, and escalate complex issues.

Provide technical customer support for PointClickCares cloud-based healthcare software, troubleshooting simple to moderately complex issues, documenting via help desk tickets, using knowledge base resources, collaborating cross-functionally, meeting service KPIs, and supporting long-term care facility workflows. Role requires rotating shifts and occasional overtime/on-call.

The Virtual Assistant will assist with customer onboarding, respond to client requests, address ordering issues, and support team tasks.