Top Customer Success & Experience Jobs in Washington DC,

Own strategic insurance accounts across the full customer lifecycle, building relationships with stakeholders from adjusters to executives. Translate product usage and performance data into ROI narratives, improve adoption, retention, and satisfaction, and deliver customer enablement sessions. The role requires strong remote communication, autonomy, organizational navigation, CRM proficiency, and fluency in insurance claims workflows or the ability to learn them quickly.

Guide customers through integrating APIs into web and mobile applications, troubleshoot issues using logs, monitor API performance, create JavaScript automation and sample code, and provide technical training and documentation. Serve as the primary technical customer contact, collaborate with Customer Success and product teams, gather feedback, and support onboarding, retention, and account growth.

Belong Health seeks passionate candidates for future job opportunities, focusing on empathetic patient care and innovative health insurance solutions for seniors. Send your resume.

Create developer-facing content and programs to drive revenue for the go-to-market team while collaborating with marketing and sales to support lead generation.

The Customer Success Engineer will lead deployments, serve as a technical advisor, and support customer engagement, focusing on product enhancements and user experience.

Optical Customer Success Engineers at Nokia provide expert technical support, foster relationships, and ensure customer satisfaction through proactive services and onboarding support.

Vidmob invites applications for general consideration, seeking creative talent to help drive business results through improved creative effectiveness. Candidates can submit applications for various roles.

Serve as the primary technical and operational customer contact for SewerAI's PIONEER and AutoCode platforms. Triage and resolve lower-level technical issues, document interactions in Pylon, provide workflow and onboarding guidance, support ProServe projects, represent the company at trade shows, and collaborate cross-functionally to drive adoption, satisfaction, and retention.

The Implementation Associate will onboard customers onto the Hauler Hero platform, manage multiple projects, configure accounts, and communicate progress effectively.

Manage customer relationships, ensure satisfaction, address inquiries, conduct product demos, and collaborate with internal teams to improve customer success.