Top Operations & Support Jobs in Washington DC,

Provides Tier 1 production support for enterprise applications, point-of-sale systems, databases, ETL jobs, and data integrations. Troubleshoots incidents using logs, metrics, traces, and SQL; monitors platform health; documents resolutions; communicates with dealers and internal stakeholders; escalates complex issues; supports testing, deployments, configuration changes, and preventive improvements. Maintains knowledge articles and helps users resolve common operational issues.

Provides advanced technical support for LifewayWorship.com and escalated customer issues. Manages digital and physical worship assets, audio edits, artwork, vendor fulfillment, rights administration, database accounts, and mailing lists. Collaborates with programmers on regression testing, bug fixes, and feature support, while supporting worship initiatives, content development, ministry partnerships, and process improvements. The role is remote within the U.S. with occasional travel to Nashville.

General expression-of-interest opportunity for candidates interested in engineering, product, bioinformatics, AI/ML, sales, customer success, marketing, strategy, finance, HR, IT, or administrative support. Form Bio seeks collaborative, self-motivated, organized professionals with strong communication, analytical, interpersonal, and problem-solving skills. A bachelor’s degree or equivalent experience and prior experience in fast-paced scaling organizations are preferred. Roles may be remote or based in Austin, Texas.

Provides Tier 2 and Tier 3 technical support, system administration, health monitoring, troubleshooting, configuration, and software updates for a federal law enforcement client. Trains users, manages credentials and licenses, documents support activities in Salesforce, produces usage reports, and serves as a technical liaison between the client and internal teams. May assist investigations, participate in on-call duties, and travel monthly to the Washington, D.C. area.

Leads regional customer service operations for transit bus clients, managing cross-functional service teams, warranty execution, staffing, facilities, customer relationships, scorecards, commercial opportunities, bids, and process improvements. Oversees regional service managers and customer support activities while coordinating with production, quality, sales, and other regional leaders. Requires extensive transit industry experience, strong knowledge of vehicle mechanical and electrical systems, customer service expertise, analytical ability, and regular travel.

Leads day-to-day operations across a multi-location studio network, corporate team, call center, inventory, warehouse, payroll, facilities, vendors, recruiting, and compliance coordination. Builds operating systems, scorecards, accountability cadences, and processes that improve profitability, staffing, inventory accuracy, payroll execution, and location performance. Manages operational decisions, resolves recurring issues, supports new-location growth, and travels extensively to studio locations.

General application for future opportunities at Everfi. Applicants may be contacted if their background aligns with a suitable role that becomes available.

Own and optimize FOSSA’s revenue operations systems, including Salesforce administration, GTM tool integrations, forecasting, pipeline reporting, dashboards, funnel processes, quoting workflows, quota planning, and capacity modeling. Partner with Sales, Marketing, Customer Success, and Finance to improve data quality, process adoption, revenue visibility, and cross-functional alignment in a fast-paced SaaS startup.

Lead ALA's development function as the chief revenue strategist, designing and executing diversified fundraising programs, stewarding donors and sponsors, aligning revenue plans with organizational strategy, and using data and technology to drive performance. Collaborate with the CEO and Executive Leadership Team to set strategic objectives and grow revenue across channels.

Negotiate settlements and payment arrangements to recover funds from uninsured motorists and involved parties. Investigate claims, evaluate recovery opportunities, review case files, research applicable regulations and state laws, locate parties, document activities, maintain compliance, and deliver positive customer service while maximizing recoveries for clients.