Top Operations & Support Jobs in Washington DC,

Leads the global Community Management and Customer Support vision for an unannounced live-service game. Builds player feedback loops, support operations, scalable processes, launch communications, community health metrics, and cross-functional partnerships. Establishes both functions from the ground up, manages external partners, represents player needs to executives and development teams, and guides strategy across development, beta, launch, and live operations.

Owns the end-to-end Problem Management lifecycle for recurring and high-impact incidents affecting warehouse automation systems. Leads root-cause analysis, maintains problem records and known-error documentation, coordinates corrective and preventive actions, supports major incidents, and validates permanent fixes. Investigates issues across WES, WCS, WMS, PLCs, robotics, infrastructure, databases, networks, and integrations. Partners with engineering, operations, support, customers, and vendors while coordinating change and release activities to improve reliability and reduce operational disruption.

A general consideration application for GBQ, intended only for candidates specifically instructed by the HR team. Applicants should apply to a specific open position matching their qualifications and interests. GBQ participates in E-Verify.

Provides advanced helpdesk support, serves as an escalation point, troubleshoots Windows and Mac hardware and software, manages endpoint and mobile devices, supports identity and SaaS access, documents solutions, assists with onboarding and offboarding, and improves IT processes. The role also supports office technology and workplace-related IT needs while mentoring junior technicians and communicating technical concepts clearly to employees.

Annual subscription signup for the Emerging Leaders program. Applicants submit their information for approval and receive an emailed invoice for subscription payment once approved.

Coordinates fellowship education programs, events, logistics, communications, learning materials, alumni resources, calendars, and operational priorities. Maintains and analyzes program data, creates basic visualizations, supports cross-functional projects, and helps deliver a strong experience for fellows and alumni.

Administer Salesforce and related commercial technologies, managing users, permissions, configurations, automation, data integrity, integrations, and security. Translate commercial requirements into system enhancements, improve processes, train users, and support adoption. Manage digital projects, subcontractor development, documentation, and end-user support. The role requires Salesforce administration experience, certification, Sales Cloud expertise, project management, analytical abilities, and strong communication skills.

The Executive Assistant will manage calendars, support personal organization, handle client relations, maintain operational efficiency, and facilitate effective communication for the founders of Linear Agency.

Manages revenue operations across pipeline forecasting, quote approvals, bookings, revenue support, reporting, and product administration. Reviews Salesforce data, coordinates cross-functional booking and revenue processes, leads SKU and price book setup, validates Salesforce and NetSuite workflows, reconciles data using Excel and Power BI, and documents scalable procedures and controls. The role partners with Sales, Finance, Product, Manufacturing, Customer Success, and business systems teams to resolve exceptions and improve commercial operations.

Own Salesforce administration across user management, permissions, workflows, objects, integrations, data maintenance, reporting, onboarding, and user training. Partner with global go-to-market stakeholders to improve CRM processes and maintain integrations with LeanData, ZoomInfo, Gong, and Snowflake. Use Claude and other AI tools to accelerate documentation, reporting, and process design.