Top Customer Success Jobs in Washington DC,

Coiled is inviting passionate individuals to submit their resumes for potential roles in their remote-first organization. They emphasize collaboration and inclusivity within their team and encourage applicants from all backgrounds.

ANKA is seeking a Customer Success Manager to be the first point of contact with customers, accountable for seller portfolios, upselling solutions, and maintaining KPIs for seller retention and revenue. Required hard skills include CRM usage, excellent communication in English and French, and proficiency in Excel, PowerPoint, and Word. Soft skills include problem-solving, empathy, and teamwork. The position is remote with a focus on collaboration and flexibility. Compensation includes a competitive salary, health coverage, stock options, and 30 paid holidays per year. Hiring process includes a screening call, technical interview, and meeting with the co-founder. ANKA values diversity and inclusion in its workplace.

Join Thunder's Talent Community if you have experience in the Salesforce ecosystem across Sales, Service, Marketing/Data, or Revenue Cloud. This is a chance to be considered for future remote opportunities with a focus on customer success and innovative consulting.

The Customer Success Manager at Bond's Customer Operations team will be responsible for managing technical investigations, operational workflows, and delivering exceptional customer experience. This role involves collaborating across various departments to drive successful outcomes. Key responsibilities include creating tech support and customer success policies, managing support ticket queue, triaging and responding to tickets, handling technical analysis, and ensuring successful resolution of reported issues.

As the Head of Customer Success, Enterprises Accounts at Fundraise Up, responsible for leading a team of Customer Success Managers to drive engagement and growth for enterprise and strategic non-profit customers. Develop workflows, playbooks, and strategies to maximize customer ROI and identify growth opportunities. Mentor and guide the team in delivering high customer satisfaction and building lasting relationships with executive stakeholders.

As a Manager of Customer Success Engineering, you will be responsible for managing and mentoring a team of Customer Success Engineers. Your role involves leading deployment and integration processes, maintaining customer data accuracy, resolving customer issues, preparing reports, and collaborating with internal teams and customers to enhance product offerings. You should have 8+ years of experience in customer-facing roles within a networking or security technical environment.

Halcyon is looking for a Customer Success Engineer with at least 5 years of experience in technical customer support. The role involves driving adoption, demonstrating ongoing value, and supporting customers in achieving their business outcomes. The ideal candidate will have a general understanding of cloud, networking, applications, endpoints, and security.