Top Customer Success Jobs in Washington DC,
As a Customer Success Manager at Haus, you will lead the customer lifecycle from onboarding to engagement. You'll advise customers on maximizing platform value, establish client success processes, and collaborate with product and engineering teams to enhance features. Building relationships with stakeholders is key to driving adoption and renewals.
Join Tailscale as a Customer Support Engineer to provide technical support for individuals, teams, and companies using Tailscale, collaborate with internal teams, and debug and fix customer issues. Requires 4+ years of technical support experience and strong networking skills.
The position is for potential candidates interested in creating a role within the Measured organization, allowing flexibility to express their skills and interests.
The Customer Support Analyst I role at Cority involves responding to customer inquiries, troubleshooting technical issues, logging support interactions, following up with customers, and escalating more complex problems to senior teams. This position includes on-call rotations and requires collaboration with internal teams to resolve customer issues.
The Operational Compliance Specialist leads operational quality compliance, conducts compliance checks on clinical trial documents, maintains quality support for regulatory compliance, and facilitates process improvement and CAPA management to enhance operational effectiveness and business success.
As a Customer Success Manager, you will be the face of Insider to our clients. Your main responsibilities include understanding our clients' needs, matching them with our products, ensuring they utilize our technology effectively, and maintaining a strong relationship with them. You will also be responsible for providing feedback to your team, identifying opportunities to add value to our clients' organizations, and contributing to product development. This role requires a university degree in Business, Marketing, Engineering, or related fields.
The Senior Customer Enablement & Support Specialist at Sayge will guide HR leaders and coaching participants through onboarding and enablement, ensuring a positive experience with the coaching programs. Responsibilities include providing solutions, leading onboarding calls, and advocating for customer needs to internal teams.
The Customer Success Architect (CSA) provides technical guidance to customers post-sales, ensuring they meet objectives and derive value from the company’s analytics tool. Responsibilities include advising on best practices, capturing product feedback, identifying growth opportunities, and cultivating customer references.
As a Customer Success Manager, you will manage the complete customer experience from post-sales onboarding to retention and growth of a $2M book of business, ensuring customers derive maximum value from Conversation Intelligence. Responsibilities include driving customer engagement, resolving issues, and influencing product direction.
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As a Client Success Specialist I, you will respond to customer inquiries via phone, live chat, and email. You'll assist customers in navigating the loan process, identify client experience trends, and communicate operational issues to product teams. The role requires strong problem-solving and customer service skills.
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