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Top Customer Success Jobs in Washington DC,

1,023+ Job Results
15 Days Ago
Washington DC
Remote
600 Employees
5-7 Years of Experience
600 Employees
5-7 Years of Experience
Software
Seeking a Digital Experience Manager to engage with customers in transforming their digital experiences. Responsible for driving change, advising customers on utilizing the Bloomreach platform for business value, and collaborating with internal teams to deliver innovative ideas and value to customers.
Top Benefits:
401-K
Health Insurance
Paid Holidays
+2 More
15 Days Ago
Washington DC
Remote
11,475 Employees
180-180
1-3 Years of Experience
11,475 Employees
180-180
1-3 Years of Experience
Information Technology
As an English Speaker Diarization Specialist, you will review audio files, identify speakers, and add timestamps for speaker turns. This role is flexible, allowing you to work at your own pace, and aims to support the development of AI-powered speech recognition technology.
15 Days Ago
Washington DC
Remote
358 Employees
1-3 Years of Experience
358 Employees
1-3 Years of Experience
Software
The Renewals Specialist is responsible for managing account renewals, coordinating with Customer Success and Account Executives to enhance the customer experience, drive subscription revenue, and facilitate contract processing. The role involves negotiation with customers, updating renewal forecasts, promoting upsells, and providing feedback on renewal processes.
Top Benefits:
401-K
Adoption Assistance
Company Equity
+17 More
15 Days Ago
Washington DC
Remote
105 Employees
3-5 Years of Experience
105 Employees
3-5 Years of Experience
Artificial Intelligence • Healthtech • Machine Learning • Software • Analytics
As a Customer Success Manager, you will build and maintain relationships with customers, serve as the voice of the customer, analyze customer data to inform product development and promote customer retention, while also acting as an advocate within the organization.
Top Benefits:
401-K
Company Outings
Dental Insurance
+23 More
15 Days Ago
Washington DC
Remote
245 Employees
1-3 Years of Experience
245 Employees
1-3 Years of Experience
Cloud • Security • Software • Cybersecurity
The Bilingual Customer Support Engineer at FireMon provides exceptional customer support for technical issues related to FireMon products. Responsibilities include managing and prioritizing customer tickets, conducting troubleshooting, collaborating on projects, and maintaining high standards of customer service. This position also requires flexibility for on-call shifts in a 24/7 support environment.
Top Benefits:
401-K
Adoption Assistance
Company Outings
+14 More
15 Days Ago
Washington DC
Remote
150 Employees
82K-107K Annually
1-3 Years of Experience
150 Employees
82K-107K Annually
1-3 Years of Experience
Fintech
The Sanctions Specialist will support Mercury's efforts to monitor and mitigate sanctions risks, conduct watchlist screenings, document decisions, respond to requests, and ensure customer experience is maintained while safeguarding against sanctions violations.
Top Benefits:
401-K
Commuter Benefits
Company Outings
+15 More
15 Days Ago
Washington DC
Remote
90 Employees
1-3 Years of Experience
90 Employees
1-3 Years of Experience
Software
As a Customer Support Representative at Descript, you'll provide personalized multi-channel support to customers, troubleshoot issues, and update clients on their requests. Experience with multimedia editing software and CRM tools is essential. You'll champion customer needs and collaborate effectively with your team.
15 Days Ago
Washington DC
Remote
590 Employees
95K-146K Annually
3-5 Years of Experience
590 Employees
95K-146K Annually
3-5 Years of Experience
Healthtech • HR Tech
The Sr. GTM Enablement Specialist will enhance seller performance and facilitate GTM enablement through content creation, strategic management of tools like Highspot and Confluence, and collaboration with GTM teams to drive revenue. Responsibilities include auditing training programs, optimizing enablement content, and creating onboarding and upskilling programs.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+29 More
15 Days Ago
Washington DC
Remote
102 Employees
1-3 Years of Experience
102 Employees
1-3 Years of Experience
Fintech • Professional Services • Financial Services
As an Operational Reporting Specialist, you will manage financial operations and reporting by ensuring accurate monthly reports, performing cash reconciliations, and analyzing discrepancies to support financial accuracy and partnership initiatives.
Top Benefits:
401-K
Company Equity
Company Outings
+21 More
15 Days Ago
Washington DC
Remote
3,652 Employees
60K-65K Annually
3-5 Years of Experience
3,652 Employees
60K-65K Annually
3-5 Years of Experience
Digital Media • News + Entertainment
The B2B Client Success Manager is responsible for managing specific client accounts and ensuring the successful delivery of marketing programs. This includes overseeing project execution, preparing performance reports, and making strategic recommendations to improve campaign effectiveness.
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