Top Tech Jobs & Startup Jobs in Washington DC,

Manage creative project intake, resource planning, timelines, and workflows across marketing, brand, digital, product, and commercial teams. Track schedules, priorities, risks, and dependencies; implement scalable processes and capacity planning; improve operational efficiency and collaboration; facilitate stakeholder communication; support multiple complex projects simultaneously in a fast-paced environment.

Serve as secondary account manager for large employer groups and primary contact for a portfolio of smaller large-group clients. Perform benefits analysis, carrier marketing, quoting, reporting, ben-admin configuration, eligibility and billing support, renewal and open enrollment preparation, create client deliverables, and coordinate vendors to ensure seamless client experience.

Provide frontline support to sellers via phone, email, and live chat; manage orders, shipping labels, returns, and account records; follow up on inventory and shipments; resolve incidents efficiently; help optimize customer experience processes and tools; work weekends and holidays on a rotating basis.

Design, build, and maintain scalable backend services and data interfaces. Develop REST/GraphQL APIs, implement data ingestion/transformation, integrate with databases and third-party platforms, ensure security, reliability, and observability, and support CI/CD and infrastructure-as-code workflows.

The Product Manager identifies digital transformation opportunities, defines product requirements, and oversees the development and deployment of digital solutions to enhance operational excellence for manufacturing services.

Drive advisor-facing product and enablement marketing for enterprise partner programs. Build partner-specific campaigns, communications, and education; measure and optimize advisor adoption and engagement; collaborate cross-functionally and leverage AI to scale personalization and insights.

Manage day-to-day finance and operations for an early-stage life sciences company: support month-end close, reconciliations, cost accounting, revenue recognition, forecasting, cash flow and board reporting; approve and track expenses and invoices; support audits, vendor contracts, purchase orders, data licensing, document retention, and cross-functional process improvements.

Lead enterprise sales into banks and credit unions by prospecting, qualifying, and closing multi-year strategic accounts. Manage the full sales cycle, engage C-suite executives, develop proposals and pricing, maintain relationships, use CRM and MS Office to track pipeline, and travel within the territory to drive revenue growth.

Manage enterprise customer relationships to ensure adoption and value of PointClickCare solutions. Deliver joint success plans, act as trusted advisor to executives, mitigate churn with turnaround strategies, analyze customer data, collaborate cross-functionally, and travel to client sites as required.

Manage and support a team of Care Advocates to drive customer acquisition, retention, and satisfaction. Collaborate cross-functionally to map customer journeys, identify process gaps, implement scalable systems, and continuously improve Customer Success operations.