Top Tech Jobs & Startup Jobs in Washington DC,

Supports financial planning and analysis through forecasting, budgeting, five-year planning, capital budgeting, financial modeling, reporting, and performance analysis. Partners with leadership and business units to evaluate results, identify trends, risks, opportunities, and business drivers, and develop action plans. Extracts and analyzes large datasets, manages sensitive information, and delivers timely insights to support data-driven decisions.

Leads complex telecommunications and network modernization programs involving multiple related projects. Coordinates project managers, engineering, IT, operations, vendors, and business stakeholders; manages plans, governance, risks, dependencies, resources, budgets, and communications. Ensures operational readiness, production transition, strategic alignment, benefits realization, and continuous improvement. Requires at least five years of technology or telecommunications project/program management experience and familiarity with network infrastructure and delivery methodologies.

Own Marketing’s reporting and analytics layer by building executive dashboards, defining KPIs, modeling data across GTM systems, and establishing governance and trusted sources of truth. Partner cross-functionally to measure funnel performance, attribution, campaigns, pipeline, and ROI. Help evaluate and develop AI-powered analytics, conversational reporting, automated insights, and intelligent visualization while translating complex data into actionable recommendations for leadership.

Leads product marketing strategy for AI-driven hardware and software solutions. Owns corporate narrative, positioning, pricing and packaging, competitive intelligence, sales enablement, and market insights. Partners closely with Product, Marketing, and Sales while managing and mentoring two product marketers. Requires executive-level storytelling, technical curiosity, analytical skills, and experience building marketing functions in complex B2B environments.

Develops Redis-powered solutions for enterprise customers by understanding business and technical needs, leading proofs of concept and pilots, collaborating with architects and developers, supporting account strategies, and presenting Redis technology. The role also gathers customer feedback to improve technical materials and inform product and R&D teams.

Leads complex, enterprise-scale programs across Product, Engineering, Operations, Commercial, and leadership teams. Responsibilities include integrated planning, governance, risk and dependency management, investment tracking, executive reporting, resource prioritization, and delivery oversight. The role manages global and multi-regional initiatives, supports executive- and Board-visible programs, and improves program management through data, automation, analytics, and AI.

Manage multiple permitting projects in Arkansas, advising clients, navigating local building codes and zoning, collaborating with municipal staff, and coordinating with product and engineering to improve permitting operations and timelines.

Own customer relationships from Sales handoff through verified handoff to Customer Success. Audit account setup, guide customers through data configuration, registrations, integrations, and platform walkthroughs, document interactions, resolve or escalate issues, manage concurrent onboardings, and coordinate with Sales, Product, Engineering, and Customer Success. Gather feedback and improve onboarding processes and adoption.

Design, build, and optimize scalable backend services, APIs, and data pipelines. Integrate with third-party billing/commerce systems, maintain serverless/event-driven architectures on AWS, ensure security and performance, implement automated tests and CI/CD, mentor engineers, and drive architectural decisions.

Leads end-to-end contract projects for hospitality, commercial, and residential clients. Develops project plans, coordinates quotes, invoices, sourcing, design, logistics, and order fulfillment, and maintains accurate project data. Partners closely with Sales and customers to achieve sales and delivery goals, build trust, solve problems, and drive successful outcomes. Requires strong communication, organization, customer service, technical systems, and spreadsheet skills, with occasional evening and weekend availability.

Provides first-line technical support to residential and small business customers for voice, data, security, video, broadband, and phone services. Troubleshoots issues, documents customer interactions, monitors outages and maintenance events, identifies root causes, implements solutions, and escalates unresolved problems. The role requires managing multiple support tickets, communicating technical information clearly, and working scheduled nights, weekends, and holidays. The position is remote but includes in-person training in High Point, North Carolina.

Own the end-to-end Service Experience product strategy and roadmap for a two-sided home-services marketplace. Lead AI-powered customer and Pro support, evaluation systems, trust and conflict-resolution policies, and AI-driven experience innovation. Own Contribution LTV and brand-promise metrics, prototype with LLMs, analyze transcripts and data, and influence senior leaders and cross-functional peers without direct reports. Success includes scaling high-quality AI resolution, improving profitability and service outcomes, and delivering an AI experience proof of concept.