Top Tech Jobs & Startup Jobs in Washington DC,

Lead advanced product analytics for a consumer product team by analyzing complex data, designing experiments, applying statistical and causal inference methods, developing metrics and reporting tools, and delivering actionable recommendations to cross-functional stakeholders and senior leadership. The role requires strong Python or R and SQL skills, product analytics experience, AI-assisted analytics proficiency, and the ability to influence product strategy.

Own premier customer accounts and escalated support tickets through resolution, coordinating cross-functional teams and managing churn risk. Provide expert support for Shippo’s webapp and API, de-escalate sensitive or executive-level issues, identify recurring product problems, and provide product feedback. Mentor specialists, conduct training, create documentation, and use AI-assisted tools for ticket research, quality assurance, and pattern analysis.

Design, develop, customize and maintain enterprise Sitecore solutions (versions 9/10, SXA, JSS, XM Cloud). Produce technical specs, implement components, test and debug in test and production, support teammates, perform demos to customers, and escalate/resolve issues.

Own product strategy, roadmap execution, requirements, prioritization, releases, and performance metrics for SaaS software products. Collaborate with stakeholders, UX/UI designers, engineering, sales, marketing, and clients to identify market needs, launch features, improve usability, and develop go-to-market strategies. Translate business needs into user stories and acceptance criteria while balancing customer value, technical feasibility, resources, and timelines.

Own the HR platform product strategy, roadmap, and lifecycle from ideation through launch. Drive company-level business outcomes by partnering with design, engineering, revenue, and customers. Translate complex ideas into executable projects, conduct user research, analyze quantitative data, and deliver software that improves workforce management for farms and agricultural workers.

Lead Vanilla’s mid-market and HNW/family office sales teams as a player-coach. Own revenue, pipeline generation, sales methodology, forecasting, CRM discipline, deal execution, territory planning, and team performance. Personally support strategic and competitive deals while coaching sellers at scale. Partner with Marketing, Customer Success, Revenue Operations, Product, and Strategic Partnerships to improve conversion, cycle time, forecast accuracy, rep productivity, and quota attainment.

Manage technology and SaaS procurement during a temporary parental-leave coverage assignment. Responsibilities include contract renewals and negotiations, vendor management, stakeholder coordination, procurement tracking, vendor evaluations, SaaS governance, cost optimization, risk escalation, and transition documentation. The role partners with Finance, IT, Security, Legal, Privacy, budget owners, and vendors while maintaining established procurement processes and business continuity.

Grow and manage strategic Financial Services advertiser relationships across North America, securing renewals, upsells, cross-sells, and new partnerships. Develop go-to-market strategies, manage a multimillion-dollar pipeline in Salesforce, advise clients on data and marketing solutions, collaborate with Customer Success, and provide market insights to inform product development. The role requires approximately 40% travel.

Leads user research, product design, and front-end engineering for an AI-powered service catalog. Conducts research, creates wireframes and prototypes, develops scalable design patterns, builds React and TypeScript experiences, and partners with product, engineering, architecture, and business teams to improve complex technical workflows.

Lead the architecture and implementation of AWS cloud-native platforms for fraud detection, risk analysis, and digital intelligence. Design scalable, resilient, secure, low-latency REST and event-driven systems using Java, Kubernetes, Kafka, and SQL/NoSQL databases. Set technical strategy and architecture standards, mentor engineers, conduct reviews, and guide multiple teams. Partner with product, data science, security, and business leaders to embed AI and machine learning capabilities, while improving delivery, observability, compliance, and cost efficiency.

Manage complex enterprise customer accounts as a trusted advisor in the e-learning space. Drive onboarding, engagement, retention, renewals, upsells, executive business reviews, and customer satisfaction. Build success plans, forecast renewal opportunities, mitigate account risk, and support Learning and Development initiatives. Collaborate with Sales, Support, and Curation teams while maintaining accurate customer and opportunity records in Salesforce.com and Gainsight.

Designs, develops, and maintains Boomi AtomSphere integration solutions across ERP, CRM, and other enterprise systems. Configures connectors, manages APIs, maps and transforms data, and monitors and optimizes middleware workflows. Ensures scalability, performance, security, and compliance while collaborating with cross-functional teams, documenting processes, troubleshooting issues, and providing knowledge transfer.