Top Tech Jobs & Startup Jobs in Washington DC,

Lead and coordinate a bilingual (Spanish/English) call center team, manage complex escalations, oversee daily operations and staffing, monitor KPIs (AHT, QA, adherence), deliver coaching and development, support hiring and training, and drive process improvements to ensure high-quality customer outcomes.

Design, develop, evaluate, and modify end-to-end systems across the lifecycle. Ensure requirements meet client and government standards, manage requirements/verification, coordinate cross-functional teams, and document system engineering work. May require shift work and flexible schedules.

Build scalable analytics solutions for the Public Sector business, including dashboards, data models, tables, metric definitions, and ad hoc analyses. Own data quality, partner with Operations and Finance on efficiency and cost analysis, and translate complex findings into actionable insights. Drive cross-functional projects from ambiguity to completion while supporting planning, pricing, and business decision-making.

Manage federal government contracts from pre-award activities through closeout, maintaining registrations, reporting, disclosures, contract files, compliance workflows, and performance monitoring. Support negotiations and administration of customer, subcontractor, and vendor agreements. Develop policies addressing FAR, DFARS, export control, OFAC, and subcontract requirements while collaborating across legal, finance, revenue, and capture teams. Build AI-enabled processes, respond to contract inquiries, and identify performance risks.

Provides production support for CRM, workflow, and AI-enabled business platforms. Responsibilities include issue triage, troubleshooting, root-cause analysis, user onboarding, access and configuration administration, release readiness, user acceptance testing, documentation, training, and coordination across business and technology teams. The role also identifies recurring issues and process improvements that enhance platform stability, adoption, and user experience.

Lead, coach, and develop a team of Dealer Success Managers to improve performance, training, and compliance. Partner with regional sales teams to deliver exceptional dealer service, drive continuous improvement, and manage team performance and career development. Role requires mentoring, change leadership, and up to 50% travel.

Leads OneImaging’s engagement marketing and operations to increase radiology service utilization. Builds data-driven, multichannel campaigns; manages marketing technology infrastructure, including Braze; uses eligibility, authorization, and claims data to target members; partners with Product, Engineering, Customer Success, and Member Services; and continuously optimizes creative and campaign performance. The role also contributes leadership, team building, and healthcare marketing innovation.

Build and maintain AWS cloud infrastructure and GitHub Actions CI/CD pipelines for a healthcare imaging platform. Troubleshoot deployments, automate repetitive tasks with Bash and Python, manage access controls and audit logging, monitor systems, respond to incidents, and document infrastructure procedures. Collaborate with developers on Git workflows and repository practices while supporting reliable, HIPAA-conscious operations.

Own and grow a portfolio of enterprise accounts through retention, expansion, upselling, cross-selling, renewals, executive relationship management, and commercial negotiations. Develop account plans, identify growth opportunities, engage senior stakeholders, support adoption and value realization with Customer Success, resolve commercial issues, and advise customers on organizational change and platform adoption.

Own go-to-market strategy and product-led growth initiatives for AI-powered SaaS products. Develop launch plans, positioning, messaging, customer acquisition strategies, sales enablement, and campaigns. Use customer insights and data to refine product and marketing strategy, influence roadmap decisions, and identify market opportunities. Collaborate cross-functionally with product, sales, demand generation, communications, content, lifecycle, channel, and partnership teams to drive awareness, adoption, and revenue growth.

Own partner marketing initiatives from go-to-market strategy and joint positioning through channel activation, campaign execution, optimization, and reporting. Develop partner messaging, campaigns, sales tools, enablement, and training while collaborating with Sales, Partnerships, Product, and Marketing. Analyze pipeline, revenue, engagement, and adoption performance; identify funnel improvements; manage budgets and resources; and lead multiple complex initiatives to drive partner-sourced growth.

Own the vision, roadmap, and operations for Motive’s merchant partnership and shop network across fuel, maintenance, and fleet spending. Develop technical partner relationships, expand payment and settlement integrations, unlock bulk fuel partnerships, and drive international adoption. Lead executive-level partnerships, business reviews, metrics, product documentation, and cross-functional alignment across Product, Engineering, Design, and GTM to increase in-network transaction share and strategic partner transaction volume.

Leads the ISV payments partnership function, building and developing Partner Account Manager teams, expanding the partner ecosystem, and driving partner revenue, adoption, retention, and satisfaction. Owns partnership strategy, commercial negotiations, pricing, renewals, KPIs, and payment capability roadmaps. Collaborates with Product, Engineering, Marketing, Legal, Risk, and Compliance to launch integrations and payment types while representing the company with strategic partners.

Owns strategic relationships with major payments and fintech partners while leading 8am’s embedded finance product agenda. Responsibilities include partner strategy, commercial negotiations, roadmap execution, cross-functional alignment, executive engagement, performance reporting, risk mitigation, and identifying new payment, lending, credit, fraud, and co-marketing opportunities. The role requires senior-level expertise in payments partnerships, embedded finance, financial products, commercial economics, and regulated product launches, with approximately 20% travel.