Top Tech Jobs & Startup Jobs in Washington DC,

Lead and stabilize mainframe production operations, handle incident escalation and complex job recovery, coordinate with system programmers and application teams, support change management and disaster recovery, and mentor junior operations staff while improving runbooks and operational processes.

Manage onboarding, launch, and ongoing support for internal podcast programs. Advise clients on adoption and communication strategy, create support resources (FAQs, guides, templates), and build trusted client relationships to scale private audio for employee communications.

Design, develop, test, and maintain cloud-native, scalable search and distributed system features. Contribute to architecture, ensure reliability, scalability, and security of global cloud infrastructure. Troubleshoot production issues, optimize performance, collaborate with product and UX, and mentor junior engineers.

Lead IT Operations and IT Engineering for enterprise identity, endpoint management, network infrastructure, collaboration tooling, and end-user services. Set strategy, SLAs, roadmaps, and metrics; hire and develop a high-performing team; partner closely with Security, Finance, People, and Legal; drive AI-native automation and productivity tooling; own vendor relationships, budget planning, and major incident escalation and migrations.

Lead design, research, and productionization of advanced NLP and LLM systems (NER, classification, generation, RAG/GraphRAG, semantic search). Drive experiments, model evaluation, data labeling strategy, and integration of NLP models into production workflows while providing technical leadership across engineering, product, and data teams.

Lead strategy, roadmap, and lifecycle for Members, Chapters, and Agentic Ecosystem APIs. Define API specs (GraphQL/REST), governance, developer experience, and integrations with engineering, data, security, and partners. Enable safe AI agent integrations, enforce consent/privacy, monitor adoption and reliability, and drive API observability, versioning, and deprecation practices.

Manage client relationships to drive adoption, retention, and success with Teachstone solutions. Lead onboarding, implementation, renewals, health monitoring, reporting, and proactive communication. Serve as client advocate, deliver presentations, gather feedback, and collaborate cross-functionally to optimize product usage and outcomes.

Own a portfolio of SaaS customers from onboarding through renewal. Drive product adoption, conduct check-ins and business reviews, identify at-risk accounts, coordinate upsell with Sales, track account metrics, relay feedback to Product, maintain account records in a CSM platform, and support renewals and M&A onboarding.

Sell ExtraHops network security analytics to U.S. Federal/Department of War customers by developing territory accounts, engaging senior federal decision-makers, driving new business and renewals, coordinating with resellers and engineers, delivering tailored demos, and executing strategic account plans to meet revenue targets.

Lead and operationalize a multi-team product platform spanning modeling, simulation/optimization, and distributed computing. Set multi-year objectives, coach PMs in tradeoff decisions, own build-vs-partner strategy, manage UX design/research, coordinate handoffs between geometry, simulation, and ML, engage customers, and represent product on the leadership team.