Top Tech Jobs & Startup Jobs in Washington DC,

Lead and scale the account management function to reduce churn, drive retention and expansion, and ensure world-class partner service. Manage KPIs (Churn, CSAT, SLAs), develop playbooks and escalation paths for outsourced teams, perform QA and coaching, identify upsell/cross-sell opportunities, and use account health data to predict risk and inform strategy.

The Senior Product Manager will lead AI-native product development, driving prototypes, defining UX, technical direction, and product strategy, while owning outcomes and ensuring effective integration of AI systems.

Own partner marketing for a growing B2B SaaS partner ecosystem: acquire and enable partners, co-execute integrated campaigns, create enablement and co-branded collateral, support ABM and field initiatives, and drive partner-sourced pipeline across NA and EU.

Lead end-to-end payment product experiences, partnering with engineering and stakeholders to design, prototype, and deliver payment features and integrations. Define payment KPIs, analyze quantitative and qualitative data to inform roadmaps, manage integrations with processors/gateways/banks, and optimize reconciliation, dispute management, and transaction monitoring across borrower, dealer, underwriting, and customer service workflows.

Lead and execute integrated marketing campaigns for CRAFTSMAN+, creating content, managing email and website/SEO, enabling sales with collateral, and tracking performance to drive awareness, engagement, and pipeline for both SaaS and creative services.

Provide rapid production support and stability improvements for Salesforce: investigate and resolve Apex, Flows, LWC, and integration issues; perform root-cause analysis; deploy hotfixes; monitor platform health; create runbooks and documentation; use AI-assisted tools to accelerate debugging and solutions.

Remote inside-sales role focused on upselling existing customers to higher-tier Aura memberships. Make daily outbound calls, consult on personalized protection solutions, meet monthly upsell and revenue targets, collaborate with team to improve approaches, and act as a trusted advisor by staying current on cybersecurity trends.

Lead end-to-end strategy, planning, and execution for VIP's owned events, roadshows, and conference presences to generate pipeline and revenue. Build repeatable event processes, partner with sales and demand gen, manage vendors and logistics, and design the flagship 500+ attendee customer summit. Track event ROI, attribution, and attendee satisfaction while using event tech and approved AI tools to drive efficiency.

The Mortgage Account Executive will drive outbound sales efforts, generate new lending partnerships, and promote the Knock Bridge Loan product, meeting monthly application goals and collaborating with cross-functional teams.

Generate and qualify B2B leads for the sales pipeline through outbound calls, emails, social outreach, and research. Schedule meetings, maintain CRM records, collaborate with sales and marketing, and report on lead activities while providing market feedback to product and marketing teams.