Top Tech Jobs & Startup Jobs in Washington DC,

Lead and build the company's federal compliance function end-to-end. Drive CMMC, FedRAMP, DoD SRG, and DFARS compliance efforts, define CUI boundaries, author System Security Plans, coordinate engineering/operations to implement controls, manage audits, and maintain continuous monitoring using GRC and security tooling.

Post and reconcile incoming deposits (ACH, checks) to client accounts, investigate and allocate bulk payments to medical dispute cases, communicate with vendors to resolve discrepancies, enter bill-pay requests, and support ad-hoc projects while maintaining high-volume, accurate financial data entry.

Provide global second-line support for Vizrt graphics customers: troubleshoot inbound cases via phone/chat/email/portal, escalate when needed, mentor Level I engineers, visit customer sites, manage KPIs, contribute to QBRs, run knowledge-sharing and cover manager duties during absences.

Lead business development and deliver consulting solutions to city and county governments. Build and leverage networks, conduct strategic outreach, represent the firm at meetings and conferences, and support executive search, interim staffing, and consulting engagements.

Lead CX consulting engagements by analyzing XM data, managing projects, mentoring junior staff, and delivering strategic recommendations. Drive client communications, design CX solutions, manage resources and timelines, identify growth opportunities, and promote continuous improvement and professional development across teams.

Serve as primary client contact for inquiries, onboarding, billing, and churn intervention. Maintain CRM hygiene, execute structured outreach and EOD reports, coordinate with carriers and internal teams, document interactions, and optimize SOPs to preserve retention and streamline operations.

Own and operate SoundHound's global equity program end-to-end: administer RSU/PSU awards and lifecycle events, design SOX controls and procedures, manage Shareworks as system of record, coordinate with Legal/Finance/Tax/Payroll and auditors, handle Section 16 and 10-Q/10-K disclosures, maintain 10b5-1 plans, and provide cross-functional guidance and strategic equity program improvements.

Develop and productionize consumer-facing AI features using LLMs. Collaborate across the AI stack, run A/B tests and evaluations, improve model reliability and guardrails, and optimize latency, cost, and scalability of production AI systems.

Partner with hiring managers to source, screen, and present qualified candidates; coordinate interviews; manage ATS pipelines; support offers, compliance, metrics, employer branding, and continuous recruiting improvements.

Lead end-to-end cross-functional programs from development through launch, coordinating Content, Marketing, Product, Production and Legal. Manage timelines, risks, and deliveries for courses and campaigns, improve operational processes, document scalable workflows, and leverage AI and automation to increase efficiency. Also develop integrated go-to-market strategies, write creative briefs, partner with talent and stakeholders, and use audience insights and experimentation to optimize campaign performance.