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Top Customer Success Jobs in Tampa Bay, FL

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9 Days Ago
Tampa Bay, FL
Remote
55 Employees
110K-140K Annually
5-7 Years of Experience
55 Employees
110K-140K Annually
5-7 Years of Experience
Artificial Intelligence • HR Tech • Machine Learning • Social Impact • Software • Consulting
The Strategic Customer Success Manager will drive revenue growth by ensuring client satisfaction, managing relationships, and aligning company products with client needs. The role focuses on proactively identifying opportunities for renewals and expansion within the existing customer base, while acting as a trusted advisor.
Top Benefits:
401-K
401-K Matching
Customized Development Tracks
+36 More
9 Days Ago
Tampa Bay, FL
Remote
90 Employees
90K-110K Annually
5-7 Years of Experience
90 Employees
90K-110K Annually
5-7 Years of Experience
Artificial Intelligence • Financial Services
As a Senior Client Success Manager, you'll ensure clients maximize their partnership with Posh by serving as a strategic advisor, overseeing product deployments, and driving revenue growth through upselling and cross-selling. You’ll also advocate for client needs internally and contribute to product strategy.
9 Days Ago
Tampa Bay, FL
Remote
89 Employees
3-5 Years of Experience
89 Employees
3-5 Years of Experience
Cloud
The Technical Software Implementation Specialist at Fluxx will manage the implementation of the Fluxx software for multiple clients, ensuring timely delivery while translating customer needs into effective solutions. Responsibilities include system configuration, data migration oversight, project timeline management, and providing customer education on the software.
9 Days Ago
Tampa Bay, FL
Remote
14 Employees
3-5 Years of Experience
14 Employees
3-5 Years of Experience
Financial Services
The Customer Success Manager at Givzey is responsible for maintaining relationships with customers, ensuring successful deployment and adoption of solutions, generating referrals, and managing accounts to drive customer satisfaction and renewals. The role involves proactive communication, execution of renewal strategies, and collaboration with internal teams to enhance customer experiences.
9 Days Ago
Tampa Bay, FL
Remote
94 Employees
85K-90K Annually
7+ Years of Experience
94 Employees
85K-90K Annually
7+ Years of Experience
Marketing Tech • Software • Consulting
The Senior Digital Marketing Account Manager will manage a portfolio of VIP law firm clients, strategizing to ensure successful outcomes. Responsibilities include overseeing client services, delivering monthly reports, and maintaining strong communication with clients to address needs and propose improvements.
9 Days Ago
Tampa Bay, FL
Remote
98 Employees
110K-120K Annually
7+ Years of Experience
98 Employees
110K-120K Annually
7+ Years of Experience
Software
The Senior Customer Success Manager at Venn will act as a primary contact for clients, driving platform adoption and ensuring successful execution of campaigns. Responsibilities include managing client relationships, providing training, tracking engagement, and enhancing partnership through data insights while collaborating with cross-functional teams.
9 Days Ago
Tampa Bay, FL
Remote
1-3 Years of Experience
1-3 Years of Experience
Information Technology • Analytics
Customer Success Managers at Trella Health support customers during their journey, ensuring account health and retention. They build relationships, help customers understand solutions, and assist with challenges while driving optimal usability and achieving retention goals.
9 Days Ago
Tampa Bay, FL
Remote
56 Employees
55K-60K Annually
1-3 Years of Experience
56 Employees
55K-60K Annually
1-3 Years of Experience
Edtech
The Technical Customer Support Representative will manage and resolve technical support tickets, focusing on troubleshooting APIs, SSO, and data management issues, while providing excellent customer service. This role involves collaborating with internal teams and learning new tools to improve support processes, with opportunities for growth into a Tier 2 support role.
9 Days Ago
Tampa Bay, FL
Remote
141 Employees
58K-70K Annually
3-5 Years of Experience
141 Employees
58K-70K Annually
3-5 Years of Experience
Edtech • Software • Database
The Accounting Support Specialist provides first-level customer support to school business administrators, addressing issues with the business products in the Veracross platform. Responsibilities include managing support tickets, analyzing and resolving technical problems, and maintaining communication with users and internal teams.
9 Days Ago
Tampa Bay, FL
Remote
132 Employees
5-7 Years of Experience
132 Employees
5-7 Years of Experience
Fintech • Information Technology
As a Customer Success Manager at Alpaca, you will lead relationships with B2B customers from launch to renewal, ensuring their success and satisfaction. You will manage escalations, drive feature adoption, forecast growth, and communicate account status while fostering strong internal and external relationships to support customer goals.
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