Top Tech Jobs & Startup Jobs in Tampa Bay, FL

Provides inbound phone support to providers and collection staff regarding claim status. Explains billing processes and timing, coordinates with internal departments to resolve inquiries, meets customer service and quality standards, maintains agent availability goals, follows procedures, identifies system or process issues, and completes assigned tasks.

Leads end-to-end delivery of an integrated asset-integrity and risk platform across Product, Engineering, Data, QA, Infrastructure, Commercial, and Customer Experience teams. Owns schedules, budgets, risks, dependencies, governance, decision logs, executive reporting, phase gates, customer commitments, and launch readiness. The role ensures predictable, auditable delivery without owning product strategy, technical architecture, or the business case.

Leads product and UX design strategy across web and mobile products, owns the design system, identifies and prioritizes UX improvements, and partners with Product and Engineering. Supervises, mentors, and develops a small product design team while conducting research, wireframing, prototyping, and interface design. Engages customers and Operations staff, contributes to product planning, establishes design standards, guides AI-assisted design practices, and reviews complex or high-visibility work.

Support and enhance enterprise compliance programs by monitoring escalations, researching regulations, performing control testing and data analysis, preparing management and regulatory reporting, managing investigations and regulatory responses, and collaborating with multiple lines of business to implement improvements.

Provides administrative and organizational support to management, including calendar and meeting coordination, communications, presentations, reports, travel and event planning, task tracking, research, and business project support. Handles confidential information and works independently in a fast-paced environment while coordinating with internal teams, partners, and clients.

Leads a team delivering Customer Success reporting, dashboards, KPI frameworks, and operational analytics. Oversees reporting accuracy, data integrity, recurring metrics, workflow improvements, and automation. Partners with Customer Success and services leadership to translate business needs into analytical requirements, prioritize initiatives, standardize reporting methodologies, and communicate performance insights. Coaches analysts, manages workload and development, and supports data-driven operational decision-making and scaling.

Handles first-party homeowner property claims from investigation through resolution. Responsibilities include assessing liability and damages, interpreting policies, making coverage and payment decisions, managing claim workloads, communicating with policyholders, agents, contractors, and vendors, reviewing estimates and engineering reports, documenting claim files, and resolving complex claims up to $100,000. The role is fully remote within eligible U.S. states, with some travel required.

Supports portfolio project and program management infrastructure, annual and mid-year budget planning, project startup and closeout, and Asana administration. Coordinates planning cycles, assists project finance staff, facilitates reviews, delivers Asana training, and improves organizational tools and processes. Provides surge support for travel logistics, visa documentation, physical security protocols, and operations initiatives. The role requires humanitarian field experience, budget management, project coordination, training, independent leadership, and familiarity with open-source and open-data practices.

Lead product marketing strategy for Picus’s cybersecurity platform, including positioning, messaging, competitive intelligence, analyst relations, sales enablement, ICP and persona development, and product launch execution. Partner with Product Management, Sales, Technical Marketing, Growth Marketing, and company leadership to strengthen market presence, communicate technical value, support roadmap alignment, and drive global adoption.

Review and QA month-end close packages for a portfolio of ecommerce and CPG clients, ensure GAAP-compliant accounting, reconcile ecommerce payouts and inventory across channels/3PLs, maintain QBO environments and integrations, sign off financial packages, provide feedback to bookkeepers, and support budgeting and financial modeling for clients.