Top Customer Success & Experience Jobs in St. Louis, MO

Seeking a Full-Service Restaurant Manager with experience to ensure guest satisfaction, operational excellence, and staff training in a fast-paced environment.

Provide first-line customer service and technical support for SaaS software to external partners and internal users. Responsibilities include troubleshooting, researching, testing, validating, escalating issues, documenting solutions, communicating outages, maintaining knowledge resources, and developing FAQs with the training team. The role requires strong communication, analytical problem-solving, confidentiality, and ownership of time-sensitive customer issues.

Develops client engagement strategies and analytics for commercial insurance portfolios. Creates dashboards, scorecards, stewardship reports, and insights on policy performance, claims, renewals, and service utilization. Partners with underwriting, actuarial, claims, sales, and client engagement teams to improve client experiences, retention, and growth. Supports account meetings, resolves service issues, improves processes and data flows, and guides junior analysts. Requires strong analytical, communication, organizational, and presentation skills.

The Dynamic PC Support Technician provides customer support for desktops and laptops, addressing technical issues and performing troubleshooting tasks. They ensure service level agreements are met and maintain communication with clients while completing necessary administrative duties.

Travel Consultants sell travel packages, develop relationships with members, provide recommendations, and achieve sales goals while maintaining high organizational and communication skills.

Serve as primary Zelis contact for an assigned book of payer/TPA clients to drive retention, renewals, and revenue growth. Build executive relationships, conduct business reviews, identify risks and upsell opportunities, collaborate cross-functionally, and leverage data to demonstrate client value while meeting revenue targets.

The role involves training managers to help them develop people skills and succeed in a remote, flexible work environment, promoting life insurance services.

As a luxury brand evaluator, you will assess customer experiences at luxury brands, providing feedback to improve services by visiting stores or purchasing online.

Brand Educators engage consumers at events, educate them about products, and build brand trust while adhering to safety standards and policies.

As a Program Specialist, you will engage students with fundraising efforts, teach character curriculum, motivate participation, and collaborate with school staff to achieve goals.