Top Customer Success & Experience Jobs in St. Louis, MO

The Mid-Level Training Analyst leads training planning efforts, analyzes training data, coordinates with stakeholders, and prepares training reports in a fast-paced environment.

The Strategic Account Executive manages client relationships, retention, satisfaction, and contract renewals while collaborating with sales and IT for client issues and projects.

As a Dealer Success Manager, you will partner with auto dealers to strategize sales goals, enhance customer retention, and provide training on the Navigator Platform.

The role involves managing and optimizing cloud infrastructure, implementing best practices for cloud systems, and developing client relationships.

The Customer Success Engineer will provide support, configuration, and training on GXP products, troubleshoot issues, and conduct customer presentations.

As a National Field Support Representative, you will assist Spectrum Field Technicians with troubleshooting service issues, utilizing technical skills and customer service abilities. You'll manage workload efficiently in a 24/7 call center environment, ensuring timely service for customers.

Lead and develop a team of Technical Support Specialists, driving AI initiatives and supporting operations that connect to business outcomes, while ensuring high customer experience and team performance.

As a Customer Service Representative, you will provide exceptional service by assisting policyholders with policy details, claim status, and payments while maintaining communication via phone and email.

As an Account Manager, you will nurture relationships with existing customers, focusing on retention and upselling, while monitoring account health and driving renewals.

The role involves managing service partner relationships, driving customer success, facilitating onboarding, and supporting performance and growth of partner accounts.

Lead the US CX payroll and benefits team, ensuring compliance, operational excellence, and team performance while partnering with product and engineering teams.

Lead and manage US payroll and benefits teams, ensuring compliance and operational excellence. Design implementation processes and partner with cross-functional teams to enhance service delivery.