Top Operations & Support Jobs in St. Louis, MO

Owns administration, governance, optimization, integrations, security, and support for NetSuite and related finance systems. Translates accounting and finance requirements into scalable solutions, improves close and reporting processes, manages consultants and vendors, supports acquisitions and integrations, and ensures SOX compliance, audit readiness, access controls, testing, documentation, and user adoption.

Supports, administers, troubleshoots, and enhances enterprise Microsoft Power Platform and M365 applications. Partners with business stakeholders to gather requirements, optimize application performance, manage security and reliability, develop standards, write SQL queries and reports, document solutions, and lead continuous improvements. Provides on-call support, communicates recommendations to senior management, and mentors application support resources.

Supports a Loan Officer by managing schedules and daily tasks, responding to client and partner communications, routing calls, organizing loan pipelines, collecting documents, tracking follow-ups, and assisting with marketing, social media, and events. The role provides borrower support throughout the loan process and requires strong organization, communication, customer service, confidentiality, and comfort with office technology. Work is full-time onsite or hybrid in Downtown Nashville.

Own and scale Boulevard’s go-to-market automation engine across Salesforce, Clay, LeanData, Gong, Outreach, and related systems. Build AI-driven enrichment, personalization, routing, lifecycle, call-insight, monitoring, and error-handling workflows. Partner with Sales Ops, Marketing Ops, Revenue Enablement, and Analytics to improve seller productivity, data quality, reporting, coaching, and pipeline generation. Document processes and identify automation opportunities that reduce manual work and support scalable revenue growth.

Monitors donor replies, moderates content, triages and resolves support tickets, routes escalations, documents recurring issues, and maintains partner avatar videos. Collaborates with operations, customer success, and technical teams to support donor-impacting workflows. Requires strong written communication, sound judgment, attention to detail, organizational skills, comfort with multiple systems, and availability for nonstandard EST shifts and occasional Saturdays.

Administer and architect Jira-based outcome planning across Jira Premium, Atlassian Goals, and Jira Product Discovery. Responsibilities include redesigning hierarchy and workflows, modeling objectives and outcomes, developing cost visibility, configuring permissions and reporting, piloting solutions in a sandbox, planning migrations, documenting governance, and training product teams through a Planning Center of Excellence.

Leads enterprise software evaluations, SaaS selection, technical trade studies, vendor onboarding, and IT integrations. Manages software licenses, renewals, utilization, costs, and vendor escalations while optimizing procurement and intake processes. Partners with InfoSec, Legal, Procurement, IT, and business stakeholders to ensure security compliance, architectural fit, cost efficiency, and effective tooling adoption.

Owns the company’s finance and accounting operations, including bookkeeping, reconciliations, payroll coordination, invoicing, financial modeling, and vendor accounting relationships. Also manages HR administration, employee support, legal and compliance coordination, office operations, executive support, recruiting coordination, and vendors. The role requires strong attention to detail, judgment, urgency, and broad ownership across startup operations.

Provides technical customer support for Deluxe software, handling complex support tickets, hot-fix updates, escalations, triage, and bug resolution. Documents cases, communicates with stakeholders, meets service-level objectives, coordinates cross-functional resources, leads war rooms, trains associates and clients, and serves as a product subject matter expert. Reviews dashboards and workload to support team performance and prioritization.

The Technical Implementation Manager coordinates the client implementation process, leading discovery sessions, designing solutions, training teams, and ensuring successful project execution across multiple stakeholders.