Top Operations & Support Jobs in St. Louis, MO

Lead a remote customer support team (~30) for ed2go, overseeing daily call center operations, SLA and quality metrics, workforce management, reporting, coaching, escalations, and cross-functional improvements to enhance learner experience across phone, email, chat, and web.

Manage, deploy, troubleshoot, and support Windows Server and Citrix environments for managed-service customers. Act as first responder for OS incidents, handle ticket queue and escalations, document resolutions, participate in on-call rotation, and support projects to expand and improve services.

Operate at the intersection of underwriting, data science, and sales operations to validate inputs, approve quotes within authority, monitor funnel performance, analyze risk composition, triage quote inquiries, support downstream execution, and develop underwriting reporting and dashboards to ensure operational integrity of an automated underwriting workflow.

Part-time remote Executive Assistant supporting virtual assistant and marketing tasks: manage deadlines, follow SOPs and Airtable workflows, organize digital assets, publish blog and social content, build email campaigns, perform light video editing, and support monthly marketing projects while proactively communicating status and risks.

Proofread and perform quality-control checks on K–12 assessment test booklets; verify content accuracy and consistency against style guides and client/state publishing requirements; prioritize multiple proofreading requests under deadlines; collaborate with editors and production staff; may work additional hours during peak periods. Remote within the U.S.

Own and maintain the Salesforce Service Cloud and CX tech stack for global fintech kiosk operations: configure CRM, manage CTI/telephony roadmap, support integrations, build dashboards and reports, troubleshoot users, and deliver insights to support and leadership.

Provide end-to-end operational and policy support for the Board of Directors and committees: coordinate meetings/logistics, prepare legally defensible minutes, ensure bylaw and governance compliance, manage ethics disclosures and rosters, oversee budgets and procurement, support executives and board leadership, monitor performance and action items, and maintain confidentiality.

Lead the development and negotiation of healthcare provider contracts, manage contract compliance, and oversee a team of contracting specialists.

Versar offers SkillBridge internship for transitioning service members, providing hands-on experience in various fields including logistics, engineering, and IT.

Lead multi-site snow removal and base operations teams, develop operational objectives, policies, training and budgets, ensure safety and readiness, analyze performance metrics, manage vendors/customers, and travel frequently to support operations.