Top Operations & Support Jobs in St. Louis, MO

Lead large-scale HubSpot implementations and optimizations to support revenue operations. Design CRM architecture and lifecycle, build workflows, automations, pipelines, properties, and reporting. Ensure data integrity and governance, advise senior stakeholders, mentor CRM Specialists, manage integrations and migrations, document best practices, and identify opportunities to expand client engagements.

Schedule appraisal appointments with policyholders, provide technical support for the ASSIST photo-capture app, update work order statuses, meet productivity and quality goals, and communicate issues to management.

Handles moderate-difficulty workers' compensation claims: investigates compensability, establishes reserves, manages medical bills, negotiates settlements, facilitates return-to-work, closes files, manages vendors, and mentors team members.

Monitor and evaluate customer interactions (calls, emails, chats) for quality and compliance, report findings, participate in calibration sessions, support scoring consistency, maintain program knowledge, and drive continuous improvement initiatives.

Join Nest Health's Corporate and Operations team to contribute to a value-based healthcare model offering accessible care to families. Expect a startup environment with varied responsibilities, opportunity for growth, autonomy, and collaboration in improving patient care processes.

Develop and maintain user-facing and internal product documentation including user guides, integration guides, installation/configuration instructions, and release notes. Research, write, edit, and update content for technical and non-technical audiences, test products for documentation accuracy, track deliverables via ticketing systems, and collaborate with Development, Engineering, QA, Product, Marketing, and Customer Enablement teams.

Lead Ashby’s GTM Systems & Tools team to architect and manage the revenue tech stack. Own systems strategy, data governance, integrations, and process automation. Mentor a small technical team, run UAT and deployment cycles, partner cross-functionally with Finance, Data, and Engineering, and optimize workflows to scale revenue operations for $100M+ ARR.

Part-time role supporting Providence Church wedding ministry and special events: coordinate wedding scheduling, policies, fees, vendor and staff communications; assist with church-wide events, staff meeting lunches, and administrative projects.

Manage Employment Practice Liability claims end-to-end including coverage analysis, investigation, evaluation, negotiation and disposition. Collaborate with defense counsel and business partners, present trends to leadership, report exposures, ensure compliance with policies and reinsurer notification, and attend mediations, trials or hearings as needed.

Rotational internship across branch operations, counter sales, shipping/receiving, account management, and leadership shadowing. Interns complete a Capstone Project to improve business processes and present findings to company executives.