Top Operations & Support Jobs in St. Louis, MO

The Specialist III, Enrollment Operations manages delegated credentialing agreements with health insurance payors, ensuring compliance and operational execution while preparing for audits and assisting in communication with payor relationships.

Manage staff and coordinate cross-functional initiatives in healthcare operations, drive change management, and develop policies to enhance organizational performance.

Provide technical support and escalations for payroll customers: troubleshoot payroll runs, taxes, benefits, integrations, and data flows; advise on payroll configurations and compliance; partner with Product and Engineering to drive improvements and prevent payroll risks.

Lead end-to-end analysis and optimization of external customer journeys, identify friction, prioritize AI-enabled solutions, collaborate with Operations/Technology/Data/Product, influence senior stakeholders, and drive adoption through data-driven change management to improve CX and business outcomes.

The Staff Business Systems Analyst will manage Salesforce solutions and partner with stakeholders, ensuring effective integration and data flow across multiple platforms while supporting business needs and documentation efforts.

The Executive Assistant manages executive calendars, meetings, travel, and maintains organized workflows. This role enhances productivity, ensuring smooth operations and effective coordination across stakeholders.

The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.

Lead and scale a global Customer Support organisation from Singapore: define strategy, 24/7 operating model, SLAs, analytics (CSAT/NPS), QA, tech stack, deflection/self-service, cross-functional incident leadership, and vendor/BPO management to improve customer health, retention and cost-to-serve.

Own and improve Delivery operations workflows connecting customer demand to capacity planning, cost visibility, reporting, and execution. Lead Jira infrastructure, staffing and cost models, build dashboards and decision-useful materials, partner cross-functionally, and drive automation and AI to simplify recurring work. Maintain operating cadences and support strategic planning; travel up to 10%.

Negotiate delinquent accounts on behalf of clients to maximize savings, build and maintain relationships with external partners, manage client finances and account queues, use tools to consolidate debts for negotiation leverage, provide client guidance, and participate in special projects to support client outcomes.