Top Operations & Support Jobs in St. Louis, MO

Support the Chief Revenue Officer with complex calendar and inbox management, project coordination across revenue functions, board-ready presentation and deck creation, event planning, travel and expense management, and select personal support. Act as a connective point between the CRO, cross-functional partners, and external stakeholders, keeping deadlines and follow-ups moving and protecting executive focus.

Provide remote customer support via phone, email, and live chat. Resolve inquiries and account issues, update records in company systems, escalate complex problems, meet quality and productivity goals, and collaborate with team members while staying current on products and policies.

Administer and secure servers in a hybrid multi-OS environment. Analyze systems for best practices, remediate security issues, perform root-cause analysis, support physical and virtual infrastructure, and collaborate on systems/process improvements and special projects.

Lead and own global payments operations, metrics, fraud prevention, risk and compliance. Collaborate with product and engineering, recruit and manage distributed payments teams, investigate fraud, optimise acceptance and conversion, and act as primary partner with payment networks to resolve production issues.

Develop and support after-sales programs by analyzing sales, installed base, parts usage, and service trends; build financial models and business cases; partner cross-functionally with Sales, Service, Parts, Supply Chain, and Finance; support pre-launch planning and large customer rollouts; monitor program performance and drive continuous improvement.

Key responsibilities include troubleshooting complex technical issues, mentoring junior team members, streamlining processes, and ensuring quality assurance in IT support.

Lead Aurora's operating cadence and strategic GTM initiatives. Partner cross-functionally to identify bottlenecks, build executive-ready analyses and models, and implement data-driven process, systems, and automation solutions including dashboards and AI-enabled workflows.

Provide first-line support for credit union clients using core banking platforms, troubleshoot member data and transaction issues, document tickets, escalate complex problems, assist with installations/updates, maintain documentation, and deliver user training and exceptional client service.

Lead and own financial and operational performance across a cluster of portfolio software companies. Set and defend KPIs and targets, allocate capital and attention, develop and manage General Managers, support M&A diligence and integration, provide strategic finance and governance, and represent cluster performance to leadership and investors.

Administer and stabilize the studio-owned Flow (ShotGrid) production tracking environment, prioritize Flow/Jira bridge reliability, re-architect automation/event listeners, troubleshoot integrations, audit and document configurations, improve pipelines (Character, VFX, Cinematics), manage schemas/permissions, configure vendor access, and build dashboards and reports.