Top Tech Jobs & Startup Jobs in Spokane, WA

Provide empathetic email and phone support to healthcare platform members. Investigate app, device, and account issues; resolve tickets; manage escalations; document cases; protect HIPAA-regulated information; and communicate proactively with members and internal teams. Monitor support metrics, identify recurring issues, suggest process improvements, and use approved AI tools responsibly to improve support workflows.

Lead the Special Investigations Unit by managing investigators, complex insurance fraud cases, compliance, regulatory reporting, partnerships with law enforcement and internal teams, vendor relationships, analytics initiatives, and performance metrics. The role includes hiring, coaching, succession planning, training, audit support, and developing fraud detection and prevention strategies across the organization.

Own end-to-end product design for key product areas, including mobile tools, AI-native experiences, 3D navigation, and data visualization. Partner with product managers and engineers from research through launch, conduct field research and usability studies, evolve the Figma-based design system, mentor designers, and communicate design decisions to leadership. The role requires strong interaction and visual design, AI-assisted workflow experience, systems thinking, and comfort working in ambiguity.

Build and manage prospective client relationships for leadership and personal development programs. Generate interest through established digital strategies, conduct introductory conversations, assess client goals, provide program information, guide evaluations, and follow up thoughtfully. Independently manage schedules and performance in a remote, commission-based role with training and mentorship. This is a self-employed opportunity without guaranteed income and includes business-related expenses.

Supports global HR operations as a first point of contact for employee queries, onboarding, offboarding, employee changes, benefits administration, records maintenance, compliance, reporting, and HR technology. Partners with HR, talent acquisition, payroll, IT, facilities, and finance teams, contributes to HR projects and culture initiatives, and helps improve HR processes and automation.

Lead technical presales pursuits for Salesforce consulting engagements. Responsibilities include discovery, solution architecture, Salesforce demonstrations and proofs of concept, project scoping and estimation, proposal and SOW development, partnership with Salesforce sales teams, and delivery handoffs. The role also develops reusable demo assets, estimation templates, and solution accelerators while supporting technical win rates, bookings, margin accuracy, and stakeholder satisfaction.

Provide first-level support, training, troubleshooting, and strategic guidance to partner accounts using Inntopia’s software products. Maintain partner relationships through inbound assistance and proactive outreach, document issues, share best practices, and identify opportunities to sell additional products and services. The role requires strong communication, technical problem-solving, organization, adaptability, and availability for some evening, weekend, and holiday hours.

Leads pre-sales solution engineering while managing a team of Solutions Engineers. Owns technical discovery, security reviews, tailored demos, workshops, solution design, statements of work, RFPs, procurement questionnaires, and integration documentation through contract signature. Coaches team members, sets discovery and scoping standards, manages hiring processes and operating cadence, balances deal coverage, and supports handoff to deployment. Requires strong experience with CCaaS, UCaaS or voice AI, LLMs, APIs, integrations, and consultative enterprise selling.

Owns Salesforce enterprise architecture, platform strategy, integrations, governance, data architecture, DevOps, and nonprofit technology modernization. Designs and develops solutions across NPSP, Nonprofit Cloud, Experience Cloud, Data Cloud, Agentforce, and Einstein AI. Leads architecture reviews, code quality, migrations, release management, security, platform optimization, contractor oversight, and production issue resolution. Serves as KIPP’s senior technical authority and principal Salesforce developer, translating business needs into scalable, sustainable solutions.

Leads integrated B2B marketing campaigns spanning brand, product, demand generation, content, events, partnerships, and owned media. Partners with executive, revenue, sales, and cross-functional teams to develop messaging, go-to-market plans, and pipeline-driving programs. Oversees campaign analytics, ROI reporting, marketing materials, vendors, and agencies while mentoring marketing staff and identifying opportunities to improve brand performance and growth.