About Liberate
Liberate is the System of Action for Insurance. We build insurance-native AI agents that resolve customer requests end to end across sales, service and claims for P&C carriers, agencies, MGAs and TPAs. Our voice-first agent, Nicole, answers customers instantly, completes the work inside the core systems insurers already run, and brings in a person with full context when a conversation needs one. Today Liberate supports insurance operations representing over $100B in premium volume.
We have raised $72M to date, including a $50M Series B led by Battery Ventures in October 2025, with participation from Redpoint Ventures, Eclipse, Canapi Ventures and Commerce Ventures. Marcus Ryu, former CEO of Guidewire, sits on our board.
The role
As Solutions Engineering Manager, you are a player/coach on our go-to-market team. You carry your own deals as a sales-oriented technical consultant, owning the technical side of the pre-sale process from first discovery through signature.
On top of your own deals, you manage a small team of Solutions Engineers. You set the standard for how we run technical discovery, demos and scoping, and you coach the team to meet it. Expect to do both every week: you will be in front of customers as much as you are leading the team.
What you'll do
Your own deals
- Run technical and security discovery, build and deliver tailored demos, and help define the fit and scope of each solution with the customer.
- Lead functional and technical workshops, and own the solution design and statement of work through approval and signature.
- Own responses to RFPs, procurement and security questionnaires, along with integration and architecture documentation.
- Hand each signed deal to the Deployment team, and scope new use cases and later phases with the account owner.
Team management
- Coach your Solutions Engineers on discovery, demos and the quality of their scoping work.
- Set the team's standard for technical discovery.
- Own the interview bar and screening process for Solutions Engineering candidates.
- Run the team's operating cadence.
Coverage
- Balance deal coverage across the team and raise capacity issues early.
What you'll bring
Must have
- 7 to 10+ years in solutions engineering or solutions consulting, including experience leading or managing Solutions Engineers while carrying your own deals.
- Experience with CCaaS, UCaaS or voice AI platforms.
- Hands-on experience with LLMs.
- Executive presence and a consultative approach to discovery with business and IT stakeholders.
- The ability to build and run demos yourself.
- Working knowledge of APIs and integration patterns.
- High ownership, urgency and comfort with the pace of a growing startup.
Nice to have
- Experience with insurance core systems such as Guidewire, Duck Creek or agency management systems.
- Knowledge of P&C workflows across claims, sales and service.
Compensation: $210,000 - $240,000 Base + Variable + Equity
Skills Required
- 7 to 10+ years of experience in solutions engineering or solutions consulting
- Experience leading or managing Solutions Engineers while carrying personal deals
- Experience with CCaaS, UCaaS, or voice AI platforms
- Hands-on experience with large language models
- Executive presence and consultative discovery skills with business and IT stakeholders
- Ability to build and deliver demos independently
- Working knowledge of APIs and integration patterns
- High ownership, urgency, and comfort working in a fast-paced startup
- Experience with insurance core systems such as Guidewire, Duck Creek, or agency management systems
- Knowledge of P&C workflows across claims, sales, and service
Liberate Innovations Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Liberate Innovations and has not been reviewed or approved by Liberate Innovations.
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Healthcare Strength — Comprehensive medical, dental, and vision insurance, alongside mental health and wellness programs, life, and disability coverage are emphasized. These offerings signal a broad health safety net for employees.
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Equity Value & Accessibility — Equity is available for all employees, positioning staff as owners in the company’s growth. This ownership emphasis complements core cash components to enhance total rewards.
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Leave & Time Off Breadth — Flexible PTO, paid holidays, and paid sick days are provided. These time-off options support rest and work-life balance.
Liberate Innovations Insights
What We Do
Liberate Innovations Inc. is a software-as-a-service (SaaS) platform for the P&C insurance industry to fully automate claims and underwriting journeys enabling P&C insurers to deliver an exceptional customer experience at the industry’s lowest cost. Insurers use the cloud-based low-code platform to build digital self-serve experiences and orchestrate an ecosystem of solutions providers and core systems to automate complex business processes. For more information, visit www.liberateinc.com.
Why Work With Us
Liberate is a fast-growing, exciting San Francisco-based AI Startup (Series B) that still maintains a people-first culture.
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