Top Tech Jobs & Startup Jobs in Spokane, WA

Own daily operations for a customer experience team by monitoring queues, rebalancing work, running huddles, handling escalations, supporting agents, and maintaining coverage. Resolve complex customer issues across email, chat, SMS, and phone while coordinating with Logistics and Order Operations. Identify recurring escalation themes, maintain reference materials, support onboarding, and provide frontline feedback. This is an individual contributor role requiring 40–50% customer contact handling and no direct people management.

Develop and support Veeam Backup for Microsoft 365, collaborate across product development, and help plan and implement product features. The role requires strong C# expertise, knowledge of algorithms and data structures, relational database development, and public cloud experience. Familiarity with Windows, Linux, Exchange, SharePoint, Office 365, event-driven systems, and commercial software products is advantageous.

Designs and refines Microsoft Fabric architectures, builds metadata-driven ingestion frameworks, migrates Azure Synapse workloads, and develops PySpark and Spark SQL pipelines. The role includes data validation, reconciliation, CDC strategies, medallion architecture, Git-based CI/CD, governance and lineage assessment, and AI-assisted development with Claude Code. The consultant collaborates directly with client engineers through paired development, code reviews, architecture decisions, and knowledge sharing.

Design and produce creative assets for digital, print, OOH, and interactive campaigns. Maintain high design standards, versioning, QA/proofing, and collaborate with teams to align designs with client strategy. Support motion and interactive deliverables and manage multiple priorities under direction of the creative director.

Lead large-scale content audits and analyze crawl, analytics, SEO, and qualitative data for enterprise websites. Develop information architecture, taxonomies, content requirements, page-level recommendations, and priority guides. Build or adapt lightweight tools and workflows, validate findings, create client presentations, and collaborate with strategy, design, development, and client teams through implementation.

Lead visual and interaction design direction for Stripe Checkout surfaces, translating complex merchant needs into simple, conversion-optimized experiences. Define design direction, guide explorations from concept through launch, evolve visual language and design systems, shape product strategy through prototyping, and represent Checkout in senior reviews. Partner closely with product, engineering, and design leadership while communicating decisions through compelling storytelling.

Conduct autonomous hardware and software penetration tests of IoT, embedded, ICS/OT, and automotive systems. Extract and analyze firmware, reverse engineer binaries, assess wireless, vehicle, industrial, network, cloud, and mobile attack surfaces, and review source code and SBOMs. Produce CVSS-rated reports with remediation guidance and VEX justifications, support customer briefings, and contribute to security tooling, research, methodologies, and platform improvements.

Own the end-to-end customer retention program for a health and fitness wearables brand. Responsibilities include managing Klaviyo email and SMS flows, lifecycle strategy, segmentation, campaigns, upsell and repeat-purchase initiatives, list growth, testing, deliverability, reporting, and onsite retention touchpoints across Shopify. The role requires taking ownership of an existing program, improving customer journeys, and coordinating with Brand and other teams to drive lead conversion, device adoption, and retention revenue.

Manage customer onboarding and professional services projects spanning fulfillment, WMS, OMS, software-only launches, and supply chain implementations. Coordinate Commercial, Implementation, Integration, Operations, and customer teams from contract signature through hypercare. Balance scope, timelines, budgets, resources, risks, and business outcomes while tracking KPIs. Lead technology deployments, process improvements, legacy migrations, requirements development, training, testing, launches, and post-deployment feedback. Travel up to 50% for customer-critical milestones.

Performs fee accounting for public housing authority clients by running reports, entering budget data, preparing annual budgets and revisions, submitting HUD and VMS reports, completing reconciliations, resolving discrepancies, and maintaining audit documentation. The role monitors HUD guidance, communicates with accounting teams and management, meets reporting deadlines, and cross-trains in related departmental functions.