Top Tech Jobs & Startup Jobs in Spokane, WA

Manage customer onboarding and professional services projects spanning fulfillment, WMS, OMS, software-only launches, and supply chain implementations. Coordinate Commercial, Implementation, Integration, Operations, and customer teams from contract signature through hypercare. Balance scope, timelines, budgets, resources, risks, and business outcomes while tracking KPIs. Lead technology deployments, process improvements, legacy migrations, requirements development, training, testing, launches, and post-deployment feedback. Travel up to 50% for customer-critical milestones.

Performs fee accounting for public housing authority clients by running reports, entering budget data, preparing annual budgets and revisions, submitting HUD and VMS reports, completing reconciliations, resolving discrepancies, and maintaining audit documentation. The role monitors HUD guidance, communicates with accounting teams and management, meets reporting deadlines, and cross-trains in related departmental functions.

Prepares and reviews individual, partnership, S-corporation, corporate, gift, and trust tax returns and supporting workpapers. Conducts file reviews, identifies missing information, communicates with clients, resolves tax notices, prepares Form 3115 and 1031 exchange reporting, and supports firm projects and training. The role requires accurate, timely work, client responsiveness, ethical conduct, technical development, and autonomous performance in a fully remote environment.

Provides outsourced full-cycle accounting services for architecture, engineering, and construction clients, including transactional accounting, reconciliations, month-end close, financial statement preparation, project billing, and reporting. The role manages client relationships, resolves accounting discrepancies, supports onboarding, improves processes, and guides teammates while independently managing client projects in a remote environment.

Own the end-to-end digital experience for MinIO’s website, including Webflow development, UX optimization, conversion rate optimization, technical SEO, analytics tracking, experimentation, conversational marketing, and AI Answer Engine Optimization. The role manages site infrastructure, design systems, tracking accuracy, chat performance, structured data, and an optimization roadmap to convert technical buyers into pipeline.

Provide remote consulting support for SAP SuccessFactors Employee Central Payroll. Resolve post-go-live defects, update payroll schemas for paid time off rules, and reconcile payroll balances.

Manages remote Central Operations quality support teams, ensuring queue turnaround times, backlog targets, training execution, performance accountability, and operational excellence. Oversees onboarding, coaching, escalated issue resolution, process documentation, root-cause analysis, continuous improvement, and cross-functional collaboration. Supports employee development and succession planning while maintaining compliance with HIPAA, applicable regulations, and labor policies.

Leads the Client Success organization, developing strategy, team performance standards, customer engagement models, retention programs, and revenue-growth initiatives. Oversees customer relationships, health, account planning, renewals, cross-sell and upsell opportunities, and executive-level engagements. Partners closely with Sales and cross-functional teams to resolve issues, improve customer experience, identify account opportunities, and communicate customer insights. Establishes KPIs, monitors performance, and reports retention, growth, engagement, and escalation metrics to executive leadership.

Provides senior-level technical support to enterprise customers by reproducing and debugging complex issues, resolving high-severity incidents, and communicating solutions. Collaborates with Product, Customer Success, and Account Management, leads customer debugging calls, identifies product feedback, documents support activity, mentors team members, improves workflows, contributes to technical documentation, and participates in an on-call rotation.

Supports Kenvue’s Customer Accounts team through customer recommendations, sales and promotion analysis, brand and category insights, presentations, partner relationships, and cross-functional growth initiatives. The intern manages multiple projects, tracks business results, and communicates findings to internal and external stakeholders while developing sales and leadership skills.