Top Tech Jobs & Startup Jobs in Spokane, WA

Manages enterprise client relationships to ensure measurable value from technology investments. Develops success plans, tracks adoption and customer health, facilitates business reviews, resolves barriers, and drives retention, renewals, expansion, and advocacy. Partners with executives, sales, architects, delivery teams, and technology manufacturers across cloud, networking, security, and managed services environments. Uses customer data to identify risks, communicate business insights, document outcomes, and support revenue growth.

Build and scale Benepass’s data platform, including warehouses, replication pipelines, orchestration, dbt transformations, semantic models, and data quality systems. Own platform reliability, governance, security, performance, cost optimization, and developer experience. Partner with Product, Engineering, Operations, GTM, Finance, analysts, and data scientists to deliver trusted reporting and analytics infrastructure. Shape the data platform roadmap, evaluate new technologies, and mentor cross-functional partners as a senior individual contributor.

Coordinates commercial enablement, sales training, onboarding, workshops, and national events. Manages meeting logistics, executive support, department communications, purchase orders, invoices, expenses, vendor licenses, and software access. Produces KPI reports and survey analyses for VP stakeholders, while supporting training content, presentations, and instructional videos using Canva and video editing tools. Requires strong organization, reporting, communication, financial administration, and cross-functional coordination skills.

Oversee day-to-day HR operations, employee relations, onboarding, offboarding, compliance, leave administration, benefits support, HRIS data, reporting, and employee helpdesk requests. Advise managers and employees on policies and performance, maintain accurate Rippling records, audit compliance data, and partner with Accounting, Talent Acquisition, and leadership. The role requires independent judgment, strong problem-solving, and the ability to balance strategic HR initiatives with hands-on administrative responsibilities.

Drive project, release, and roadmap delivery for product and development teams using Agile and traditional project management. Manage scope, schedules, resources, capacity, risks, dependencies, vendors, compliance, and stakeholder decisions. Maintain accurate planning and delivery data in Wrike, Agility, Smartsheet, and Domo. Use analytics and approved AI tools to forecast capacity, identify risks, and improve delivery, while validating AI outputs, protecting sensitive information, and retaining accountability for decisions.

Owns day-to-day security and compliance operations, including SOC 2 audit readiness, evidence collection, remediation, control monitoring, and audit documentation. Leads SOX and ISO 27001 gap assessments, readiness initiatives, and cross-functional uplift workstreams. Partners with engineering, IT, finance, legal, and business teams to strengthen control ownership, automate evidence collection, maintain compliance records, and monitor regulatory changes.

Manages commercial insurance accounts by designing coverage programs, preparing proposals and applications, coordinating renewals and remarketing, advising clients on coverage and audits, supporting producers, resolving issues, maintaining carrier relationships, and pursuing referrals. Provides mentoring to customer service representatives while ensuring accurate, timely transaction processing and compliance with agency standards.

Own go-to-market funnel reporting, dashboards, data quality, and analysis for Sales, Marketing, and RevOps. Integrate CRM and marketing data, monitor lead scoring and attribution models, investigate funnel performance, identify root causes, and provide actionable recommendations. Maintain reporting systems, audit data hygiene and tool adoption, and communicate insights clearly to non-technical stakeholders in a remote-first SaaS environment.

Drive profitable growth across assigned Federal territory by developing strategic customer relationships, creating new business, leading capture and cross-functional teams, advising on cloud, AI, cybersecurity, and infrastructure solutions, managing pipeline and forecasts, and ensuring successful transition to delivery.

Qualifies farmers and members for FBN financing, crop protection, seed, and livestock products through outbound calls and prospecting. Manages sales pipelines, researches agricultural markets, communicates product value, overcomes objections, and documents customer interactions in Salesforce and other SaaS tools. The role requires independent prioritization, strong communication, technology comfort, and a farmer-focused approach in a remote sales environment.