Top Customer Success Jobs in San Francisco, CA
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The Designated Support Engineer will manage relationships with strategic customers, coordinate high touch support, oversee project management for support cases, engage with internal teams to address customer issues, and drive customer self-sufficiency. This role requires strong analytical and communication skills in a fast-paced environment.
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As an Analytics Lead for Safety & Customer Support at Lyft, you will enhance customer support experiences by identifying opportunities and designing solutions through analytical insights. Collaborating with various teams, you will define success metrics, create dashboards, perform A/B testing, and monitor KPI performance, delivering actionable recommendations.
The Change Management Specialist is responsible for ensuring that business transformations meet objectives through employee adoption and proficiency. This role involves creating and implementing change management strategies, leading teams in project planning, and developing frameworks to support changes required by projects. The specialist emphasizes coaching and consulting to enhance change management practices.
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The Assistant Client Manager will assist in servicing client accounts and maintain effective relationships with clients and coworkers. Responsibilities include handling applications, invoicing, policy changes, and conducting follow-up tasks related to insurance operations and client needs.
The Selling Specialist at MAKE UP FOR EVER is responsible for driving sales through education at Sephora Stores, building brand perception, managing store relationships, and participating in store events to reach sales goals. This role requires effective communication and passion for artistry.
As a Customer Support Engineer, you'll resolve complex technical challenges related to AI and GPU clusters for customers, serving as a product expert and technical support liaison. You will collaborate with engineering and product teams to enhance solutions based on customer feedback and maintain detailed documentation for knowledge sharing.
As an Integrations Specialist, you'll lead ERP integrations and provide technical support to customers, ensuring smooth onboarding experiences. You'll manage documentation, oversee a support team, and continuously improve integration processes while collaborating with Product and Engineering teams.
The Senior Manager, Customer Support will lead a B2B customer support team, focusing on high first-contact resolutions and improving customer satisfaction. Responsibilities include team coaching, operational efficiency, and collaboration with other support teams. Success is measured by customer engagement and support metrics.
The Manager of Client Success at One Legal will lead a team focused on enhancing client satisfaction and driving revenue growth. Responsibilities include mentoring team members, ensuring client needs influence business strategies, actively engaging with clients, and collaborating with product and sales teams for alignment.
The Development Specialist supports KQED's philanthropy team by providing administrative and operational duties, acting as a liaison among various teams, assisting with donor correspondence, and coordinating events to enhance donor experience and meet revenue goals.
Top Companies in San Francisco, CA Hiring Customer Success Roles
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