Top Customer Success Jobs in San Francisco, CA
The Client Services Manager at SafelyYou leads the Client Services Team to provide exceptional service, manage client interactions, resolve technical issues, and collaborate with internal teams. Responsibilities include monitoring team performance, developing KPIs, improving service delivery, and managing an offshore team to enhance client satisfaction and retention.
The Director of Customer Services at C3.ai will oversee the Customer Services team, ensuring clients achieve their objectives with C3 AI products. Responsibilities include managing enterprise customer portfolios, executing go-to-market strategies, and driving customer satisfaction and value realization. The role emphasizes collaboration with sales and services leadership and requires strong customer relationship skills with a focus on coaching teams to maximize business impact.
The Manager of Global Customer Success Operations at Ouster will manage a team supporting customer issues related to LIDAR sensors. Responsibilities include monitoring customer satisfaction, coordinating escalations, identifying trends, and training Technical Support Engineers while maintaining policies and procedures.
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The Sr. Technical Support Engineer will troubleshoot and resolve complex issues related to Vault and Vault Enterprise, ensuring customer satisfaction. Responsibilities include reproducing customer issues, communicating solutions, contributing to product meetings, and documenting support activities while improving processes and tools.
The Senior Customer Success Manager is responsible for ensuring customer satisfaction and retention by driving the adoption of the company's software, developing account expansion strategies, consulting with customers, renewing contracts, onboarding new customers, and creating feedback loops with product management.
Summer Associate program at AlphaSights offering commercial frontline responsibility and the opportunity to work on live client projects. Responsibilities include recruiting experts, understanding project context, and taking ownership of projects. Requirements include undergraduate junior status, strong academic performance, and outstanding communication skills.
Senior Valuation Specialist responsible for providing high-quality property valuations in the commercial real estate sector. Focus on fostering client relationships, producing thorough reports, and promoting Colliers' brand in the local market.
As a Senior Customer Success Manager, you will advise Fortune 1000 customers, helping them achieve success with WalkMe's digital solutions. Your responsibilities include managing customer relationships, conducting business reviews, and promoting customer adoption while handling up to $6M in revenue.
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The Designated Support Engineer will manage relationships with strategic customers, coordinate high touch support, oversee project management for support cases, engage with internal teams to address customer issues, and drive customer self-sufficiency. This role requires strong analytical and communication skills in a fast-paced environment.
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As an Analytics Lead for Safety & Customer Support at Lyft, you will enhance customer support experiences by identifying opportunities and designing solutions through analytical insights. Collaborating with various teams, you will define success metrics, create dashboards, perform A/B testing, and monitor KPI performance, delivering actionable recommendations.
Top Companies in San Francisco, CA Hiring Customer Success Roles
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