Top Customer Success Jobs in San Francisco, CA
Customer Support Specialist at Jellyfish responsible for troubleshooting customer issues, educating clients, setting up configurations, coordinating with teams, and providing front line support. Must have technical support experience, knowledge of Jira, Git, REST APIs, HTTP, and customer service skills. Bonus points for Python, Linux, Django, PostgreSQL, AWS S3 knowledge.
The Network Development Specialist at MetLife is responsible for recruiting and negotiating with Out of Network Dentists to maintain and grow the MetLife PDP Network. This role requires strong recruitment and negotiation skills, as well as coordination with various teams for successful network development.
Seeking a dynamic, proactive, and customer-focused individual to join LogicManager’s Customer Success Team. Responsibilities include managing a portfolio of customers, driving product adoption, and collaborating with leadership to achieve customer goals. Success in this role requires a growth mindset, stellar communication, and alignment of solutions with customer ambitions.
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The Experience Banker is responsible for providing phone and online chat support to internal and external customers for various products and services offered by the bank. This is a fully remote role with set working hours and requires excellent communication and organizational skills.
As the Senior Director of Customer Experience at Zocdoc, you will shape and enhance the customer journey, drive a customer-centric approach, and lead a multi-channel service organization. Your impact will be crucial in providing exceptional care and fostering team engagement.
The Customer Success Manager at Arcadia.io is responsible for managing steady state activities for the company's non-enterprise clients, ensuring strong data quality, effective support, and smooth upgrades. They build long-term relationships with clients, troubleshoot technical issues, and independently manage a portfolio of customer accounts.
Join dscout as a Client Research Advisor in the Customer Experience and Research team. Work with clients to design, recruit, and field research projects. Collaborate with clients on various topics including pet ownership, fitness trackers, AI, and snack customization. Make a real difference for dscout's customers and further your career in research. Support clients in using the dscout platform, develop research plans, and drive improvements internally. Provide client feedback to enhance product offerings.
Join ReUp Education as a Success Coach to engage and support students in re-enrolling and completing their degrees. Build relationships, create plans, provide guidance, and utilize technology to empower students. Remote position requiring Bachelor's degree and customer service experience.
Customer Advocate, Trust & Safety role at MoneyLion involves investigating claims of ID theft, unauthorized charges, and account takeover. Responsibilities include detecting, analyzing, and mitigating risk, interacting with cross-functional partners, resolving complex issues, and communicating fraud trends. Requires 2+ years of investigations or Fraud experience, ability to multitask, evaluate risks, and excellent written and verbal communication skills.
The Facilities Specialist will oversee day-to-day operations of Enverus global facilities, coordinate with building management and vendors, ensure compliance with safety guidelines, and assist in office space allocation and supplies management.
Top Companies in San Francisco, CA Hiring Customer Success Roles
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