Top Customer Success Jobs in San Francisco, CA
Seeking a Senior Manager, Customer Success Strategy with 8+ years of experience to develop and execute strategies that drive enterprise customer success, enhance customer experiences, and foster long-term relationships. Responsibilities include strategic planning, customer insights, team leadership, customer engagement, stakeholder collaboration, performance metrics, innovation, best practices, and customer health monitoring. Qualifications include a Bachelor's degree, 8+ years of experience, leadership experience, strong analytical skills, excellent communication skills, and experience with customer success strategies.
Client Experience Specialist in the Firm's Consumer and Community Banking division, responsible for delivering high-touch client experience, assisting with banking needs, deepening client relationships, and supporting clients with loans. Passionate about exceptional service and building relationships.
Senior Procurement Specialist role at Grammarly involving planning and conducting procurement procedures, negotiating prices and contract terms with vendors, conducting pricing analysis, monitoring and researching vendors, preparing reports, and improving procurement flow and policies. Responsibilities include coordinating procurement activities, managing internal stakeholders, working with suppliers and cloud service providers, and developing procurement strategies.
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As an Enterprise Customer Success Manager, you will be responsible for managing post-sales activities for Enterprise customers, developing relationships, ensuring customer success and satisfaction, and driving adoption and retention. You will work closely with various teams within the company and serve as the 'voice of the customer'.
Grow your underwriting career at a company that offers access and collaboration with the home office, promotional opportunities, and evolving underwriting centers. Responsibilities include underwriting expertise, portfolio management, and sales & distribution management. Must demonstrate technical underwriting skills, manage portfolios, and develop producer relationships to drive performance and growth.
The Client Success Director at Nextpoint is responsible for managing a portfolio of existing customers, ensuring customer engagement and ROI, and advocating for the company internally and externally. The role focuses on account retention, expansion, and building long-term relationships with customers.
Drive adoption, retention, and expansion for a product people love, serving as the customer's trusted advisor and product expert. Help build Customer Success foundations, shape future products, and tackle impactful challenges.
Memfault is seeking an experienced Director of Customer Success to lead the Success and Implementation teams. The role involves collaborating with various teams to drive implementations, manage customer relationships, and grow the business.
The Fulfillment Specialist at Verkada is responsible for managing product returns from customers globally, communicating with internal and external stakeholders, analyzing returns metrics, and improving returns handling processes. This role requires strong organizational skills, attention to detail, and excellent communication abilities.
Lead a team of success managers to engage with Enterprise customers, increase product adoption, improve renewal rates, and drive customer business value. Align with executive stakeholders, evolve customer success strategy, and ensure customers achieve ROI. Build and sustain high-performing success managers and collaborate cross-functionally to optimize customer satisfaction and revenue retention.
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