Top Customer Success Jobs in San Francisco, CA
Neura Health, a venture-backed startup focusing on neurologic conditions, is seeking a part-time RCM Consultant with 5+ years of medical billing experience. Responsibilities include claim review, collections, appeals, and communication with insurance companies. Strong technology proficiency and excellent customer service skills are required. The position is contractor/part-time with potential for full-time. CEO Liz Burstein has a background in healthcare tech.
The Product Support Specialist at Thoropass will provide enterprise-level assistance to compliance experts and customers, diagnose and troubleshoot technical issues, and collaborate with internal teams to drive issue resolutions. Responsibilities include content mapping, bug analysis, customer assistance, data management, and documentation creation.
As a Customer Service Representative, you will be the first point of contact for customers, handling inquiries, resolving complaints, and processing orders. Strong communication skills and a friendly attitude are essential for success in this role. Responsibilities include maintaining customer relationships, providing timely responses to inquiries, and staying updated on company offerings. Diversity and inclusivity are key values of our team.
The Customer Support Strategy & Operations Manager at Okta will be responsible for owning key projects and initiatives for support, driving operational and policy strategies, maintaining support systems, and providing expertise and guidance to support teams. The ideal candidate should have a strong background in customer support operations, team leadership, and experience with Salesforce Service Cloud and various tools.
Provider Network Specialist at Sidecar Health responsible for analyzing provider landscape, facilitating member access to affordable healthcare, and developing tools for healthcare access. Requires 2+ years of experience in healthcare or insurance industry, strong communication and analytical skills, and Bachelor's Degree.
Customer Success Manager role at AssemblyAI, responsible for ensuring customers have an outstanding experience with Speech AI models. Collaborate with Sales, Success, and Product teams to drive customer success and product roadmap. Lead commercial and project meetings, provide support, and be a customer advocate.
The Partner Success Manager at Apartment List plays a key role in providing data insights, analysis, and product knowledge to partners. Responsibilities include staying updated on industry trends, generating actionable reports, optimizing performance, driving product adoption, and serving as a liaison between clients and internal teams. The ideal candidate has 3-5 years of experience in account management, exceptional communication skills, and a data-driven mindset. Salary range: $56,000 - $79,000 per year.
As a Product Support Specialist at Thoropass, you will provide enterprise-level assistance to compliance experts and customers, diagnose and troubleshoot issues, and improve support processes. You will be responsible for communicating best practices for Thoropass software, ensuring customers have updated compliance information, and driving issue resolutions through engineering.
The Customer Success Manager at Second Front Systems will be responsible for ensuring successful outcomes of applications to the GameWarden platform and providing ongoing support to a dedicated group of customers. They will lead churn management, customer retention, account expansion, and improving customer experience. This role requires excellent customer service, communication, and account management skills.
Nerdy is seeking a Total Rewards Specialist to design and manage total rewards programs aligning with strategic objectives. Responsibilities include overseeing compensation and benefits offerings, analyzing market trends, and ensuring regulatory compliance. Ideal candidate will be data-driven and have expertise in operational benefits. Opportunity to impact People operations in the Tech and learning space.
Top Companies in San Francisco, CA Hiring Customer Success Roles
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